Network Engineer – L2

Greytip Software Private Limited; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Greytip Software Private Limited is seeking a Network Engineer (L2) to manage, troubleshoot, and support enterprise network infrastructure across client and internal environments in Bengaluru.

The ideal candidate will have hands-on experience with firewalls, VPNs, routing and switching, WLAN, and centralized authentication systems, in a fast-paced MSP or enterprise support setting. This role requires on-site work and shifts as needed.

Qualifications

• Hands-on experience with firewalls (FortiGate/Check Point/Palo Alto).
• Experience designing and troubleshooting IPSec VPNs.
• Strong knowledge of routing protocols (OSPF/BGP) and switching.
• Experience with Meraki WLAN is a plus.

Responsibilities

• Configure, monitor, and troubleshoot firewalls (FortiGate/Check Point/similar) including policy management, NAT, and security profiles.
• Design, deploy, and troubleshoot IPSec VPN tunnels (site-to-site and remote access).
• Manage routing protocols (OSPF, BGP, static) across L3 environments.
• Configure and maintain switching infrastructure—VLANs, trunking, STP/RSTP/MSTP, EtherChannel/LACP.

Skills

Firewall troubleshooting

VPN configuration

Routing & Switching

WLAN management

Education

Bachelor's degree in IT / CS / Electronics

Certifications (CCNA/CCNP/Fortinet NSE, etc.)

Tools

FortiGate

Check Point

Palo Alto

Cisco Meraki

Cisco ISE

FreeRADIUS

IPSec

OSPF

BGP

Job description

We are looking for a Network Engineer (L2) to manage, troubleshoot, and support enterprise network infrastructure across client and internal environments. The ideal candidate has hands-on experience with firewalls, site-to-site VPNs, routing and switching, wireless infrastructure, and centralized authentication systems, and is comfortable working in a fast-paced, multi-client MSP or enterprise support environment.

Key Responsibilities

• Configure, monitor, and troubleshoot firewalls (e.g., FortiGate, Check Point, Palo Alto, or similar) including policy management, NAT, and security profiles.
• Design, deploy, and troubleshoot IPSec VPN tunnels (site-to-site and remote access), including Phase 1/Phase 2 negotiation issues, route-based and policy-based VPNs.
• Manage routing protocols (OSPF, BGP, static/default routing) across L3 environments.
• Configure and maintain switching infrastructure — VLANs, trunking, STP/RSTP/MSTP, EtherChannel/LACP, and Layer 2 loop prevention.
• Deploy and support WLAN infrastructure, including both physical and virtual wireless LAN controllers, and cloud-managed Wi-Fi (Cisco Meraki).
• Administer AAA services and RADIUS servers for network device and user authentication (e.g., Cisco ISE, FreeRADIUS, or equivalent).
• Perform day-to-day monitoring, incident troubleshooting, and root cause analysis for network outages or degraded performance.
• Maintain network documentation, topology diagrams, and change records.
• Support audits and compliance requirements related to network security and access controls.
• Escalate and coordinate with L3/architecture teams on complex design or capacity issues.
• Participate in on-call rotation / shift-based support as required (typical in MSP environments).

Required Skills & Experience

AreaExpected ProficiencyFirewallsPolicy configuration, NAT, VPN, troubleshooting (FortiGate/Check Point/similar)IPSec VPNSite-to-site & remote access tunnel setup and troubleshootingRoutingOSPF, BGP, static routing, route redistribution basicsSwitchingVLANs, trunking, STP/RSTP, port securityWLANPhysical & virtual wireless controllers, SSID/AP profile managementMerakiCloud-managed switching, WLAN, and/or firewall administrationAAA / RADIUSUser and device authentication, policy enforcement

Preferred Qualifications

• Bachelor's degree in IT, Computer Science, Electronics, or related field.
• Certifications such as CCNA / CCNP, Fortinet NSE, Check Point CCSA/CCSE, or Meraki certifications (a plus, not mandatory).
• Prior experience in an MSP or multi-client support environment.
• Familiarity with ticketing/monitoring tools (e.g., ServiceNow, SolarWinds, PRTG).
• Basic scripting/automation exposure (Python, Ansible) is a plus.

Soft Skills

• Strong troubleshooting and root-cause analysis mindset.
• Ability to work independently and manage multiple client environments/priorities.
• Clear communication for client-facing and internal escalation scenarios.
• Willingness to work in shifts/on-call as per business needs.