L1 Production support

Luxoft India; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

Luxoft India is seeking an experienced Banking application L1 production support specialist in Hyderabad. You will handle incidents, triage issues, and coordinate with cross-functional teams to ensure service availability and reliability.

The role requires 3-6 years of experience, strong SQL and Linux skills, and familiarity with monitoring tools such as ELK and Grafana. Excellent technical, analytical, and communication abilities are essential for success in a fast-paced digital environment.

Qualifications

• 3 to 6 years of experience in Banking application L1 production support.
• First-hand experience with SQL and Linux.
• Working knowledge in Monitoring tools like ELK and Grafana.
• Superior technical, analytical, and communication capabilities.
• Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
• Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.

Skills

Analytical skills

Communication skills

Technical proficiency

Tools

SQL

Linux

ELK

Grafana

Job description

• Overall 3 to 6 years of experience in Banking application L1 production support.
• First-hand experience with SQL and Linux.
• Working knowledge in Monitoring tools like ELK and Grafana.
• Superior technical, analytical, and communication capabilities.
• Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
• Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.