KYC Maker

Citibank (Switzerland) AG; Mumbai; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Citibank (Switzerland) AG is seeking an entry-level KYC Operations Analyst 1 in Mumbai to support AML monitoring, governance, oversight and regulatory reporting alongside the Compliance and Control team.

You will create KYC Records, interact with relationship teams, review external sources, and ensure regulatory compliance. The role requires strong attention to detail and ability to work under tight deadlines in a hybrid setup.

Qualifications

• 1–3 years’ experience in banking, finance, or law.
• Experience in control/risk or Compliance (AML/KYC) is an advantage.
• ACAMS certification is a plus.

Responsibilities

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline.
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record.
• Review information from internal and external sources for company news and regulatory updates.
• Validate the information within the KYC Record and CIP to ensure completeness and accuracy.
• Meet daily targets for KYC Record review and completion within SLA timeframes.

Job description

## KYC MakerApply: Hybrid: Mumbai Maharashtra India: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): 26991377The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. **Key Responsibilities:*** Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline* Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record* Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)* Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)* Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies* Take responsibility for KYC Record and associated documentation completion from initiation to approval* Maintain BSU tool current and be able to demonstrate work carried out* Report workflow progress to supervisor* Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times* Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes* Update workflow database regularly throughout the day* Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers* Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department* Assist in departmental projects as requiredCommunication / Reporting* Manage upward communication – Huddle updates, escalations, issues/ concerns etc.* Track and report time log (CMs and Case Researcher) daily* Monitor operational metrics required for management level reporting**Knowledge/Experience:*** 1 – 3 years’ experience in banking, finance, or law* Experience in control/risk or Compliance (AML/KYC) function (an advantage)* Knowledge of European Union regulatory KYC/AML requirements* Flexible enough to work as per Business timings.* Previous relevant experience preferredEducation:* Bachelor's degree/University degree or equivalent experience* ACAMS certified (an advantage)**Skills:*** Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.* The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.* Strong Negotiations skills* Excellent written and verbal communication skills.* Customer Services orientated* Ability to develop strong professional relationships* Strong research skills* Accuracy and strong attention to detail* Ability to work well under pressure and tight time frames* Pro-active, flexible, have good organizational skills and must be team player.* Ability to work in a dynamic environment.