Kyc Operations Specialist

Citibank (Switzerland) AG; Mumbai; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Citibank (Switzerland) AG is hiring a KYC Operations Specialist for a hybrid role in Mumbai. The position supports AML monitoring, governance, oversight, and regulatory reporting within the Compliance and Control team.

Responsibilities include building KYC records, validating data, and ensuring adherence to BSU standards while collaborating with RMs and Compliance. The role requires 1–3 years in banking or finance, familiarity with KYC/AML requirements, and an ACAMS advantage.

Qualifications

• 1–3 years’ experience in banking, finance, or law.
• Experience in control/risk or Compliance (AML/KYC) function (an advantage).
• Knowledge of EU regulatory KYC/AML requirements.
• ACAMS certification is advantageous.

Responsibilities

• Create KYC Record in the KYC system from internal/external sources by deadline.
• Interact with relationship management and compliance to update KYC Record until final approval.
• Review information from sources such as company websites and regulatory portals for accuracy.
• Validate information in KYC Record and CIP documents for completeness and accuracy.
• Ensure KYC workflow meets global BSU standards and policies.
• Escalate high‑risk cases to RM/PAM/AML Compliance and update supervisor.

Skills

AML/KYC knowledge

Regulatory reporting

Stakeholder communication

Governance processes

Time management

Education

Bachelor's degree

ACAMS certification (advantage)

Tools

KYC system

BSU tool

Job description

## Kyc Operations SpecialistApply: Hybrid: Mumbai Maharashtra India: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): 26991357The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. **Key Responsibilities:*** Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline* Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record* Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)* Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)* Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies* Take responsibility for KYC Record and associated documentation completion from initiation to approval* Maintain BSU tool current and be able to demonstrate work carried out* Report workflow progress to supervisor* Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times* Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes* Update workflow database regularly throughout the day* Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers* Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department* Assist in departmental projects as requiredCommunication / Reporting* Manage upward communication – Huddle updates, escalations, issues/ concerns etc.* Track and report time log (CMs and Case Researcher) daily* Monitor operational metrics required for management level reporting**Knowledge/Experience:*** 1 – 3 years’ experience in banking, finance, or law* Experience in control/risk or Compliance (AML/KYC) function (an advantage)* Knowledge of European Union regulatory KYC/AML requirements* Flexible enough to work as per Business timings.* Previous relevant experience preferredEducation:* Bachelor's degree/University degree or equivalent experience* ACAMS certified (an advantage