KYC Operations Analyst 1 - C09 - MUMBAI

Citi; Mumbai; On-site; INR 550,000 - 820,000; Full time

Job summary

Citi in Mumbai invites applications for an entry-level KYC Operations Analyst 1 to support AML monitoring, governance, oversight and regulatory reporting in coordination with the Compliance and Control teams. The role focuses on developing and managing Citi's internal KYC program.

Responsibilities include creating KYC Records, updating data from internal and external sources, validating information, and ensuring regulatory readiness.

Qualifications

• Bachelor's degree or equivalent experience.
• ACAMS certification is an advantage.
• 1–3 years’ experience in banking, finance, or law.
• Experience in control/risk or Compliance (AML/KYC) is advantageous.
• Knowledge of EU regulatory KYC/AML requirements.
• Flexible to work as per business timings.

Responsibilities

• Create the KYC Record in the KYC system sourcing information from internal/external sources by the agreed deadline.
• Interact with relationship management teams and compliance to update the system until final approval of the KYC Record.
• Review information from internal and external sources (firm websites, regulatory sites, Dun & Bradstreet, etc.).
• Validate information within the KYC Record and CIP documents for completeness and accuracy.
• Complete KYC Record with local regulatory requirements and global BSU standards.

Skills

AI concepts

Negotiation skills

Written communication

Verbal communication

Customer service

Relationship building

Research skills

Attention to detail

Team player

Time management

Education

Bachelor's degree

ACAMS certification

Job description

• Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
• Previous relevant experience preferred

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Key Responsibilities

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
• Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
• Take responsibility for KYC Record and associated documentation completion from initiation to approval
• Maintain BSU tool current and be able to demonstrate work carried out
• Report workflow progress to supervisor
• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
• Update workflow database regularly throughout the day
• Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
• Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
• Assist in departmental projects as required

Communication / Reporting

• Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
• Track and report time log (CMs and Case Researcher) daily
• Monitor operational metrics required for management level reporting

Knowledge/Experience

• 1 – 3 years’ experience in banking, finance, or law
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Knowledge of European Union regulatory KYC/AML requirements
• Flexible enough to work as per Business timings.
• Previous relevant experience preferred

Education

• Bachelor's degree/University degree or equivalent experience
• ACAMS certified (an advantage)

Skills

• Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.
• The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.
• Strong Negotiations skills
• Excellent written and verbal communication skills.
• Customer Services orientated
• Ability to develop strong professional relationships
• Strong research skills
• Accuracy and strong attention to detail
• Ability to work well under pressure and tight time frames
• Pro‑active, flexible, have good organizational skills and must be team player.
• Ability to work in a dynamic environment.

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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