Knowledge Management Associate

ClearView Healthcare Partners, LLC; Gurugram District; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

ClearView Healthcare Partners, LLC seeks a collaborative Knowledge Management and Operations Associate to join our Compliance and Operations team in Gurgaon. The role blends knowledge resources management with core operational and compliance processes, reporting to the Director of Compliance & Operations in the United States.

You will maintain knowledge repositories (SharePoint), manage data integrity, support audits, prepare compliance reports, and contribute to data privacy and ESG

Qualifications

• Bachelor's degree in life sciences, information management, or related field.
• 3+ years in knowledge management or related role with transferrable skills.
• Proficient with SharePoint and MS Office; detail-oriented.
• Comfort with dynamic, ambiguous environments.

Responsibilities

• Maintain and update internal knowledge repositories and standards.
• Collaborate with project teams to align KM policies and procedures.
• Assist audits of knowledge management with the Director.
• Enter and maintain data in internal systems and databases.
• Prepare compliance reports for stakeholders.
• Support audits and data collection for compliance activities.
• Maintain SharePoint site and permissions.
• Contribute to data privacy, ESG, and contract database projects.

Skills

Knowledge management

Documentation & data handling

Communication skills

Time management

Attention to detail

Education

Bachelor's degree

Tools

SharePoint

Microsoft Office

Job description

Role Overview

We are looking for a collaborative and detail-orientedKnowledge Management and Operations Associate to join our Compliance and Operations team. This role will support project teams with knowledge management initiatives and contribute to company-wide compliance and operational activities. Based in India, this position reports to the Director of Compliance & Operations located in the United States.

This is a dual-function role that combines the strategic organization of knowledge resources with the execution of key operational and compliance processes. The ideal candidate is proactive, organized, and passionate about enabling teams through effective knowledge sharing and operational excellence.

Key Responsibilities

Knowledge Management

• Maintain and regularly update internal knowledge repositories, including project documentation, regulatory resources, and industry insights.
• Collaborate with project teams to ensure alignment with knowledge management policies and procedures.
• Support audits of knowledge management practices in partnership with the Director.
• Assist teams in locating and utilizing relevant data, frameworks, and best practices for client engagements.
• Administer knowledge platforms (e.g., SharePoint), manage user permissions, and coordinate with IT for enhancements.
• Develop and implement strategies to improve knowledge accessibility and usability.
• Organize and manage the knowledge management database and project close-out process
• Maintain the departments SharePoint site to ensure content is current, relevant, and user-friendly.
• Participate in client audits related to knowledge management, as needed.

Operations

• Enter, update, and maintain accurate data in internal systems and databases.
• Organize and manage large datasets to ensure data integrity and accessibility.
• Conduct regular data quality checks and resolve discrepancies.
• Prepare and distribute compliance reports to internal stakeholders.
• Support internal and external audits, including data collection, documentation, and follow-up.
• Maintain well-organized records of compliance activities.
• Contribute to key compliance initiatives such as data privacy, ESG/sustainability, and contract database management.
• Perform additional responsibilities as assigned.

Qualifications

• Bachelors degree in life sciences, information management, business administration, or a related field.
• 3+ years of experience in a knowledge management position or related role with transferrable skills.
• Adapts quickly to changing priorities and works effectively in dynamic, ambiguous environment without relying on prescriptive guidance.
• Familiarity with document and knowledge management tools (e.g., SharePoint).
• Strong organizational and time management skills with the ability to manage multiple priorities.
• High attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.).
• Ability to communicate effectively and respectfully with colleagues across different levels and geographies.
• This position is based in our office in Gurgaon, India, our work style is hybrid with an expectation of 50% of your time spent in the office.