Knowledge Management & Operations Associate (India)

ClearView Healthcare Partners, LLC; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

ClearView Healthcare Partners in India is seeking a Knowledge Management & Operations Associate to support the Compliance and Operations team. Based in Gurgaon, this role will manage knowledge resources, maintain data integrity, and support audits while collaborating with project teams.

The position blends knowledge management with operational compliance, requiring strong organizational skills, attention to detail, and proficiency in SharePoint and Microsoft Office.

Qualifications

• 3+ years of experience in a knowledge management position or related role.
• Adapt to changing priorities in a dynamic, ambiguous environment.
• Familiarity with SharePoint and knowledge management tools.
• Strong organizational and time management skills with data accuracy.
• Excellent written and verbal communication across geographies.

Responsibilities

• Maintain and update internal knowledge repositories and project docs.
• Collaborate with project teams to align with KM policies.
• Support audits of KM practices with the Director.
• Assist teams in locating data, frameworks and best practices.
• Administer knowledge platforms (SharePoint) and coordinate IT enhancements.
• Improve knowledge accessibility and usability.
• Organize KM database and project close-out processes.
• Maintain SharePoint site content and user experience.
• Participate in client audits related to KM as needed.
• Enter, update and maintain data in internal systems and databases.
• Organize large datasets and ensure data integrity.
• Conduct data quality checks and resolve discrepancies.
• Prepare and distribute compliance reports to stakeholders.
• Support internal and external audits with data collection and documentation.
• Contribute to compliance initiatives like data privacy and ESG.

Skills

Knowledge management

Communication

Time management

Attention to detail

Adaptability

Education

Bachelor's degree in life sciences, information management, business administration, or a related field

Tools

SharePoint

Microsoft Office

Job description

Knowledge Management & Operations Associate (India)

CompanyOverview

ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London, Zurich and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.

Role Overview

We are looking for a collaborative and detail-orientedKnowledge Management and Operations Associate to join our Compliance and Operations team. This role will support project teams with knowledge management initiatives and contribute to company-wide compliance and operational activities. Based in India, this position reports to the Director of Compliance & Operations located in the United States.

This is a dual-function role that combines the strategic organization of knowledge resources with the execution of key operational and compliance processes. The ideal candidate is proactive, organized, and passionate about enabling teams through effective knowledge sharing and operational excellence.

Key Responsibilities

Knowledge Management

• Maintain and regularly update internal knowledge repositories, including project documentation, regulatory resources, and industry insights.
• Collaborate with project teams to ensure alignment with knowledge management policies and procedures.
• Support audits of knowledge management practices in partnership with the Director.
• Assist teams in locating and utilizing relevant data, frameworks, and best practices for client engagements.
• Administer knowledge platforms (e.g., SharePoint), manage user permissions, and coordinate with IT for enhancements.
• Develop and implement strategies to improve knowledge accessibility and usability.
• Organize and manage the knowledge management database and project close-out process
• Maintain the department’s SharePoint site to ensure content is current, relevant, and user-friendly.
• Participate in client audits related to knowledge management, as needed.

Operations

• Enter, update, and maintain accurate data in internal systems and databases.
• Organize and manage large datasets to ensure data integrity and accessibility.
• Conduct regular data quality checks and resolve discrepancies.
• Prepare and distribute compliance reports to internal stakeholders.
• Support internal and external audits, including data collection, documentation, and follow-up.
• Maintain well-organized records of compliance activities.
• Contribute to key compliance initiatives such as data privacy, ESG/sustainability, and contract database management.
• Perform additional responsibilities as assigned.

Qualifications

• Bachelor’s degree in life sciences, information management, business administration, or a related field.
• 3+ years of experience in a knowledge management position or related role with transferrable skills.
• Adapts quickly to changing priorities and works effectively in dynamic, ambiguous environment without relying on prescriptive guidance.
• Familiarity with document and knowledge management tools (e.g., SharePoint).
• Strong organizational and time management skills with the ability to manage multiple priorities.
• High attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.).
• Ability to communicate effectively and respectfully with colleagues across different levels and geographies.
• This position is based in our office in Gurgaon, India, our work style is hybrid with an expectation of 50% of your time spent in the office.

What We Value

We recognize that not every candidate will meet every qualification listed. If you’re excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset, and a commitment to collaboration.

Equal Opportunity Employer

ClearView Healthcare Partners ("CV") is an Equal Opportunity employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.