Key Relationship Manager - Used Car

PeopleStrong Pte Ltd; Hubli; On-site; INR 500,000 - 700,000; Full time

Job summary

Equitas Small Finance Bank in Hubli is seeking a Key Relationship Manager for Used Car financing. The role focuses on building a pipeline of used car loan applications through direct sourcing, dealers, and DSAs, while maintaining strong customer relationships and ensuring timely documentation.

The candidate should have 3–6 years in vehicle finance, strong knowledge of used car markets, English and local language proficiency, and comfort with Excel and email communication.

Qualifications

• 3–6 years of experience in vehicle finance or related field.
• Experience in Used Car financing is preferred.
• Experience with dealing with OEMs, dealers or NBFCs is desirable.

Responsibilities

• Develop a consistent pipeline of financed used car applications from various channels.
• Manage relationships with customers promptly and professionally.
• Ensure timely collection of documentation for loan proposals and maintain compliance with policies.
• Generate leads for cross-sell products like accounts and FASTag where applicable.
• Monitor regulatory requirements and RBI guidelines to ensure compliance.
• Follow up with channels to keep relationships active and avoid delays.

Skills

English fluency

Regional language fluency

Excel usage

Education

Graduation (Any Graduate)

MBA or PG (added advantage)

Tools

Excel

Email communication

Job description

Key Relationship Manager - Used Car

Equitas Small Finance Bank

Branch: Hubli (Branch Code 3078)

Employment Type: Permanent

Job Description

Purpose of the role:

• To ensure high quality delivery of relevant vehicle finance products & services to our clients in a fair and transparent manner.

Key Responsibilities:

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.
• Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.

Desired Experience:

Number of years of experience (range): 3-6 years

• Type of companies/sector worked for: OEM / Dealer Sales / Banks/NBFCs, should have relevant experience New or Used cars finance .
• Responsibilities managed in the previous organizations: The applicant should have experience in Used Car, should have excellent contacts in the Cars finance market. Experience in understanding Process, Car types, Client segments, dynamics of used car market is critical for this role.
• Languages: Working knowledge of English and fluency in regional language of the state applying for. Ability to speak in other regional languages would be an added advantage.
• Computer/technical skills (if any): Should be comfortable in using Excel (ability to analyze reports sent from Head Office) and email (ability to communicate clearly in written English).

Qualifications:

• Graduation: Any Graduate
• Post-graduation: MBA or any PG would be an added advantage
• Professional Qualifications: Nothing specific