Key Accounts Manager - Surat (Field Sales)

Paytm; Surat; On-site; INR 350,000 - 600,000; Full time

Job summary

Paytm is seeking a field sales professional to grow device sales among merchants in targeted micro markets in India. You will visit merchants, identify high-potential clients, and close deals while maintaining onboarding quality.

You will collaborate with Paytm's Business & Technology teams to overcome bottlenecks and ensure smooth merchant integration, acting as a Paytm brand ambassador by staying hungry and relevant.

Qualifications

• Proven ability to sell to merchants in a defined area.
• Experience in B2B field sales and pre-sales activities.
• Strong networking and client acquisition skills.
• Good understanding of technology and user experience.
• Excellent communication and negotiation abilities.

Responsibilities

• Increase device sales among merchants in the assigned area.
• Visit micro markets, identify high-quality merchants, and close deals.
• Minimize fraud/risk by ensuring merchant onboarding quality.
• Coordinate with Paytm Business & Technology teams to resolve bottlenecks.

Skills

B2B sales

Cold calling

Lead generation

Negotiation

Communication

Merchant onboarding

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: EDC Retail EDC is one of Paytms business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations/ Requirements

The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.

The role will require physical movement into micro markets, identifying and selling to good quality merchants.

Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding

Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.

Seek references of other good merchants from the converted clients

Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.

Be a brand ambassador for Paytm - Stay Hungry, Stay Humble, Stay Relevant!

Superpowers/ Skills that will help you succeed in this role

Identify and meet potential clients by growing, maintaining and leveraging your network.

Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation

Understanding of Technology and User Experience

Should possess good communication, sales and negotiation skills

Willingness to experiment and improve continuously.