Key Accounts Manager

Paytm; Kolkata District; On-site; INR 400,000 - 800,000; Full time

Job summary

Paytm is seeking a field sales professional to grow device sales among merchants in a defined area. The role involves visiting micro markets, identifying good quality merchants, onboarding them, and acting as a Paytm brand ambassador while staying hungry, humble, and relevant.

The incumbent will work with cross-functional Paytm teams to address bottlenecks, improve onboarding quality, and reduce fraud risks. Strong communication, negotiation, and lead generation skills are essential for success.

Qualifications

• Bachelor's degree or above.
• Experience in B2B sales, cold calling, pre-sales and lead generation.
• Ability to identify and meet potential clients.
• Strong communication and negotiation skills.
• Willingness to experiment and improve.

Responsibilities

• Increase sales of devices among merchants in a specified area.
• Visit merchants in micro markets and onboard quality merchants.
• Minimize risk of fraud and chargebacks during onboarding.
• Collaborate with Paytm teams to resolve bottlenecks and issues.
• Engage with various business and technology teams to improve processes.

Skills

B2B sales

Lead generation

Negotiation

Communication skills

Technology understanding

Education

Bachelor's degree or above

Job description

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: EDC Retail EDC is one of Paytm's business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations/ Requirements

• The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
• The role will require physical movement into micro markets, identifying and selling to good quality merchants.
• Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
• Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
• Seek references of other good merchants from the converted clients
• Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
• Be a brand ambassador for Paytm Stay Hungry, Stay Humble, Stay Relevant!

Superpowers/ Skills that will help you succeed in this role

• Identify and meet potential clients by growing, maintaining and leveraging your network.
• Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
• Understanding of Technology and User Experience
• Should possess good communication, sales and negotiation skills
• Willingness to experiment and improve continuously

Education: Applicants must possess bachelor's degree or above .Role & responsibilities

Preferred candidate profile