Key Accounts Manager - Indore (Field Sales)

Paytm; Indore District; On-site; INR 350,000 - 550,000; Full time

Job summary

Paytm is seeking a Field Sales Executive for the Indore region (Madhya Pradesh). The incumbent will drive device sales among merchants, visit micro markets, and onboard high-quality merchants while minimizing fraud risks. You will collaborate with cross-functional teams to unblock bottlenecks and grow the Paytm merchant network.

A dynamic, results-driven attitude is essential. Role requires strong communication, negotiation skills and a willingness to travel and engage with diverse merchant

Qualifications

• Increase device sales among merchants in the assigned area.
• Visit micro markets to identify and engage high-potential merchants.
• Ensure quality onboarding to minimize fraud and chargebacks.
• Coordinate with Business & Technology teams to resolve bottlenecks and improve the sales process.
• Act as a Paytm brand ambassador and drive merchant adoption.

Responsibilities

• Prospect and onboard new merchant partners in the territory.
• Present Paytm EDC devices and solutions to merchants and demonstrate value.
• Maintain merchant relationships and provide ongoing support.
• Collaborate with internal teams to meet sales targets and address issues.

Skills

B2B sales

Cold calling

Lead generation

Negotiation

Communication

Tech understanding

Brand ambassador

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: EDC Retail EDC is one of Paytms business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations/ Requirements

The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.

The role will require physical movement into micro markets, identifying and selling to good quality merchants.

Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding

Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.

Seek references of other good merchants from the converted clients

Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.

Be a brand ambassador for Paytm - Stay Hungry, Stay Humble, Stay Relevant!

Superpowers/ Skills that will help you succeed in this role

Identify and meet potential clients by growing, maintaining and leveraging your network.

Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation

Understanding of Technology and User Experience

Should possess good communication, sales and negotiation skills

Willingness to experiment and improve continuously.