Key Accounts Manager : Mid Market : Bhubaneswar

Paytm Payments Services; Khordha; On-site; INR 300,000 - 600,000; Full time

Job summary

Paytm Payments Services is seeking a dynamic field sales executive to onboard merchants, drive QR and Sound Box adoption, and hit monthly targets in Odisha and nearby areas. You will visit merchants, demonstrate benefits, and resolve issues, while keeping customers satisfied.

The role requires self-motivation, clarity in communication, and a willingness to work in a fast-growing fintech environment. Prior fintech or payments experience is preferred.

Qualifications

• Self-starters who can take ownership and navigate ambiguity.
• Strong sales and negotiation abilities with a target-driven mindset.
• Interest in financial products and local geography.
• Ability to articulate value of digital payments to merchants.
• Proven ability to generate leads and convert opportunities.
• Willingness to work in a fast-growing fintech environment.

Responsibilities

• Visit merchants to onboard transactions and resolve issues.
• Meet monthly targets for onboarded merchants and deployed products.
• Plan and schedule market visits for lead generation and service issue resolution.
• Ensure customer satisfaction to boost sales conversions and retention.
• Gather market feedback on offerings and competitor moves for product enhancements.
• Onboard unorganized retailers and explain the payments acceptance process and benefits.

Skills

Self-starter

Sales skills

Negotiation

Financial products

Geography knowledge

Lead generation

Job description

About Us

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About Team

QR & Sound Box is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm’s QR Code & Sound Box business in Indian merchants.

Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and Launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team.

Responsibilities

1. Visit existing non-transacting merchants to initiate transactions and resolve the assigned issues. (Weightage - 60%)

2. Will be responsible for meeting monthly targets on various metrics such as the number of merchants onboarded, number of EDC/SB deployed, point-of-sale software, insurance, and other financial products. Deployment of products and articulation of benefits and best practices at client locations. (Weightage - 40%)

3. Responsible for planning & scheduling market visits for lead generation & resolving the service related issues.

4. Ensuring customer satisfaction leading to higher sales conversions and retention.

5. Gathering consistent feedback from the market for existing offerings and insights on competitor moves as feedback for product enhancements.

6. Enable digital payments at unorganized retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefits.

Who are we looking for

1. Self-starters, who can take ownership without hand holding and are comfortable navigating ambiguity, will be an ideal fit

2. Passionate about working in a fast-growing firm and ready to get their hands dirty.

3. Fintech experience Or same field experience candidates to be priorities.

4. Good sales and negotiation skills

5. Interest in financial products and markets

6. Understanding of Local geography.

Articulate complex solutions to novice customers.

Honesty and trustworthiness are the most important virtues.