Key Accounts Manager

Tata AIA Life Insurance; New Delhi, Gurugram District, Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading insurance firm is seeking a Key Account Manager to drive business growth with IDFC First Bank branches in New Delhi. This role involves achieving sales targets, engaging bank teams, and ensuring smooth sales processes. Candidates should have strong communication skills and a customer-focused approach, alongside 13 years of experience in Insurance or Financial Services, preferably with bank partners. This is an excellent opportunity to promote the company's brand and enhance customer service.

Qualifications

• Must have 13 years of experience in Insurance or Financial Services.
• Preferred experience working with bank partners.

Responsibilities

• Build strong relationships with IDFC First Bank branch teams and managers.
• Achieve sales targets across parameters such as new business, renewals, digitization, and product mix.
• Engage and train bank staff on Tata AIA products, processes, and updates.
• Support branches with documentation, customer onboarding, medicals, and pending closures.
• Promote the Tata AIA brand through customer interactions.
• Ensure high-quality customer service including grievance handling and renewals.
• Drive contests, engagement activities, and adoption of new processes/technology.

Skills

Strong communication & interpersonal skills

Relationship building & influencing ability

Good product knowledge

MS Office skills

Customer-focused approach

Problem-solving mindset

Education

Graduate

Job description

Join Tata AIA Life Insurance as a Key Account Manager and drive business growth through strong partnership management with IDFC First Bank branches. In this role, you will be responsible for achieving branch-level insurance sales targets, engaging bank teams, supporting customers, and ensuring smooth end-to-end sales processes.

Key Responsibilities

• Build strong relationships with IDFC First Bank branch teams and managers.
• Achieve sales targets across parameters such as new business, renewals, digitization, and product mix.
• Engage and train bank staff on Tata AIA products, processes, and updates.
• Support branches with documentation, customer onboarding, medicals, and pending closures.
• Promote the Tata AIA brand through customer interactions.
• Ensure high-quality customer service including grievance handling and renewals.
• Drive contests, engagement activities, and adoption of new processes/technology.

Skills Required

• Strong communication & interpersonal skills
• Relationship building & influencing ability
• Good product knowledge and MS Office skills
• Customer-focused approach with problem-solving mindset

Qualification & Experience

• Graduate with 13 years of experience in Insurance or Financial Services
• Experience working with bank partners is preferred