Key Accounts Manager

Vsmart World Communication; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Vsmart World Communication is seeking a Key Account Manager for its Bangalore-based team. You will own the business with major organized retail partners, drive sell-in/sell-out, and manage P&L while building long-term strategic relationships.

The role requires 5–10 years of experience in key account management within mobile or consumer electronics, with strong negotiation and coordination skills and willingness to travel within the region.

Qualifications

• Graduate with 4-8 years of experience in Key Account Management in Mobile / Consumer Electronics /

Responsibilities

• Own the complete business for assigned key accounts - Target vs Achievement
• Drive Primary & Secondary sales, ensure healthy stock levels and width of distribution (WOD)
• Achieve volume, value, and market share targets for the accounts
• Negotiate Annual Business Plans, Margins, Schemes & Marketing support
• Resolve escalations related to billing, claims, and service
• Plan and execute monthly schemes, slab targets and payout structures
• Ensure execution of new product launches, price drops and promotions across all stores
• Track Y-Series, T-Series V and X series and other focus models contribution
• Coordinate with Trade Marketing team for visibility, branding and promoter deployment

Skills

Negotiation

Relationship Building

P&L Management

Scheme Planning

Data Analytics

Communication

Job description

Position: Key Account Manager - Key Accounts

Location: Bangalore (Based in Bangalore )

Department: Sales - Modern Retail / Organized Trade

Reporting To: LFR Manager

Experience: 5-10 Years

Role Overview:

Responsible for managing and growing business with large organised retail partners . The KAM will own the P&L, drive sell-in / sell-out, execute schemes, and build long-term strategic relationships with the partners.

Key Responsibilities

• Business Management & Growth
  • Own the complete business for assigned key accounts - Target vs Achievement
  • Drive Primary & Secondary sales, ensure healthy stock levels and width of distribution (WOD)
  • Achieve volume, value, and market share targets for the accounts
  • Manage scheme ROI and ensure profitable growth
• Account Relationship Management
  • Single point of contact for the partner - HO-level and regional stakeholders
  • Build strong relationships with Purchase, Marketing, Finance & Store Operations teams
  • Negotiate Annual Business Plans, Margins, Schemes & Marketing support
  • Resolve escalations related to billing, claims, and service
• Execution & Operations
  • - Plan and execute monthly schemes, slab targets and payout structures (e.g., Nos. based / % based)
  • - Ensure execution of new product launches, price drops and promotions across all stores
  • - Track Y-Series, T-Series V and X series and other focus models contribution
  • - Ensure timely collection and fund rotation from MD / Partners
• Market Intelligence & Reporting
  • - Track competition schemes, pricing, and market share in key accounts
  • - Daily / Weekly reporting of sales, inventory and sell-out data in Lark / DMS
  • - Coordinate with Trade Marketing team for visibility, branding and promoter deployment
• Cross-functional Coordination
  • - Liaise with Supply Chain, Finance, Service and Marketing teams internally
  • - Manage MD change requests and direct billing transitions where required
  • - Ensure agreement renewals and documentation in Lark

Requirements

• Graduate with 4-8 years of experience in Key Account Management in Mobile / Consumer Electronics /
• Prior experience handling large regional retail chains is mandatory
• Strong negotiation and relationship management skills
• Proficient in MS Excel, Data Analysis and Sales Reporting
• Willing to travel extensively within the assigned region

Key Skills

Negotiation, Relationship Building, P&L Management, Scheme Planning, Data Analytics, Communication

KPIs for Performance

• - Revenue & Volume Achievement
• - Market Share in Key Accounts
• - Scheme ROI & Claim Settlement
• - New Model Contribution & WOD