Key Accounts Executive (Food Service)

Zydus Wellness Ltd.; Delhi; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Zydus Wellness Ltd. is seeking a proactive Key Accounts Executive to manage ecommerce partnerships with premium hotel chains and strategic customers. You will build strong client relations, identify growth opportunities, and coordinate cross-functionally to deliver on sales targets.

The role requires 2+ years in FMCG, a degree or MBA, and strong negotiation and communication skills to drive revenue, forecast performance, and ensure product availability at key accounts.

Qualifications

• Minimum 2 years’ experience in FMCG sales.
• HoReCa sector knowledge.
• Degree or MBA.
• Excellent communication and negotiation skills.
• Ability to work cross-functionally to hit targets.

Responsibilities

• Manage a dedicated set of ecommerce accounts.
• Identify revenue growth opportunities.
• Forecast sales and prepare performance reports.
• Maintain strong relationships with key accounts.
• Ensure product availability at major accounts.
• Lead business reviews and promote promotions/launches.
• Achieve monthly targets and KPIs.
• Coordinate with cross-functional teams.

Skills

Key account management

FMCG sales

Data analysis

Contract negotiation

Communication skills

Stakeholder management

HoReCa knowledge

Education

Degree or MBA

Job description

The Key Accounts Executive is responsible for managing strategic relationships with key accounts, particularly premium hotel chains, within the

Responsibilities

• Operationally handle a dedicated set of accounts for Ecommerce business
• Identify opportunities for revenue growth through new business development
• Achieve primary target each month
• Provide accurate forecasts and reports on sales performance, ensuring timely communication of
• Develop and maintain strong relationships with key accounts and strategic customers to enhance loyalty and retention
• Serve as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly
• Identify and pursue new customer opportunities, expanding the client base within the zone.
• Conduct regular business reviews to assess account performance, identify needs, and strengthen partnerships.
• Monitor product availability and stock levels at key accounts to prevent shortages and maximize sales potential
• Ensure all sales activities adhere to company policies, industry regulations, and ethical standards
• Prepare regular reports on account performance, including sales metrics and market trends
• Effectively influence and engage with stakeholders to achieve objectives
• Achievement of sales targets and key performance indicators for assigned premium hotel accounts.
• Increased product penetration and conversion rates within the HoReCa segment.
• High levels of customer satisfaction and loyalty among key accounts.
• Timely and accurate reporting of sales activities, market insights, and account performance.
• Successful execution of promotional activities and product launches

Requirements

• Willingness to work closely with cross-functional teams to achieve the objectives
• Educational Qualifications: Degree or MBA
• Experience (Type & Nature): minimum 2 years of work experience, primarily in FMCG
• Strong knowledge of Food Service sales processes, particularly in the HoReCa sector.
• Proven ability to manage and grow relationships with key accounts effectively.
• Expertise in negotiating contracts to achieve mutually beneficial outcomes.
• Competence in analyzing sales data and market trends to inform strategic decisions.
• Excellent verbal and written communication skills for effective interaction with clients and teams.
• Strong interpersonal skills to establish and maintain trust-based relationships with clients.
• Proactive in identifying issues and implementing effective solutions.
• Flexibility to adjust strategies based on changing market dynamics and customer needs.
• Willingness to work closely with cross-functional teams to achieve common goals.
• focused on meeting sales targets and delivering exceptional service to clients