Key accountant manager

Isha Traders Bhopal; Bengaluru; Presencial; INR 500.000 - 900.000; Jornada completa

Descripción de la vacante

Isha Traders Bhopal in Bengaluru is seeking a proactive Partner Relationship Manager to oversee a portfolio of digital partners, manage day-to-day operations, and serve as the primary liaison for partner queries. You will build trust through consistent communication and timely follow-ups while coordinating with internal teams to ensure seamless execution.

The role emphasizes owning partner accounts, tracking performance, maintaining CRM records, and driving stronger partner engagement to achieve

Responsabilidades

• Partner Relationship Management: Manage a portfolio of long-tail partners, primarily digital partners, and build strong, long-term relationships.
• Account Operations: Oversee day-to-day account operations, coordinate with partners, and ensure the timely execution of ongoing activities.
• Partner Coordination: Act as the primary point of contact for partner queries, operational issues, escalations, and follow-ups.
• Performance Tracking: Monitor partner performance, maintain account-level trackers, and prepare regular reports on key operational metrics.
• Internal Stakeholder Management: Coordinate with internal teams such as sales, marketing, operations, and finance to ensure seamless partner execution.
• Process Management: Maintain accurate partner documentation, update CRM records, track deliverables, and ensure adherence to defined processes.
• Partner Engagement: Identify opportunities to improve partner engagement, strengthen existing relationships, and drive better outcomes from the partner network.
• Issue Resolution: Proactively identify operational bottlenecks and work towards timely resolution to maintain partner satisfaction.
• Someone who can take ownership of partner accounts and ensure smooth day-to-day operations.
• A professional who can build trust with partners through consistent communication and timely follow-ups.
• Someone organised, dependable, and comfortable handling multiple operational priorities.
• A candidate who understands the education ecosystem and is keen to grow in partnerships and account management.

Descripción del empleo

JOB RESPONSIBILITIES:

• Partner Relationship Management: Manage a portfolio of long-tail partners, primarily digital partners, and build strong, long-term relationships.
• Account Operations: Oversee day-to-day account operations, coordinate with partners, and ensure the timely execution of ongoing activities.
• Partner Coordination: Act as the primary point of contact for partner queries, operational issues, escalations, and follow-ups.
• Performance Tracking: Monitor partner performance, maintain account-level trackers, and prepare regular reports on key operational metrics.
• Internal Stakeholder Management: Coordinate with internal teams such as sales, marketing, operations, and finance to ensure seamless partner execution.
• Process Management: Maintain accurate partner documentation, update CRM records, track deliverables, and ensure adherence to defined processes.
• Partner Engagement: Identify opportunities to improve partner engagement, strengthen existing relationships, and drive better outcomes from the partner network.
• Issue Resolution: Proactively identify operational bottlenecks and work towards timely resolution to maintain partner satisfaction.
• Someone who can take ownership of partner accounts and ensure smooth day-to-day operations.
• A professional who can build trust with partners through consistent communication and timely follow-ups.
• Someone organised, dependable, and comfortable handling multiple operational priorities.
• A candidate who understands the education ecosystem and is keen to grow in partnerships and account management.