Key Account Manager (West)

Kidde Global Solutions; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Kidde Global Solutions is seeking a Key Account Manager for Fire Detection Systems in Mumbai, India. This role involves demand generation, account management, and relationship building across new and existing key accounts. The ideal candidate will have 10–15 years of experience in fire detection systems and strong skills in stakeholder engagement. Key responsibilities include driving demand generation, maintaining strong relationships, conducting presentations, managing a sales pipeline, and achieving revenue targets.

Qualifications

• 10–15 years of experience in fire detection, fire alarm systems, or building safety solutions.
• Prior experience working with consultants, MEP firms, EPCs, and large contractors is desirable.

Responsibilities

• Drive demand generation for fire detection systems across new and existing key accounts.
• Build and maintain strong relationships with key stakeholders across the buyer value chain.
• Conduct technical presentations, product trainings, and seminars for consultants and integrators.
• Maintain a strong sales pipeline by tracking projects from design to order closure.
• Achieve assigned revenue, order intake, and demand generation targets.

Skills

Strong understanding of fire detection and life safety systems

Proven ability to manage complex B2B sales cycles

Excellent relationship-building and influencing skills

Strong communication, presentation, and negotiation abilities

Ability to read and interpret technical drawings

Strategic mindset with hands-on execution capability

Education

Bachelor’s degree in Engineering (Electrical / Electronics / Fire & Safety preferred)

MBA (preferable)

Job description

Key Account Manager – Fire Detection Systems

Location: (As applicable)

Reporting To: Head – Sales / Business Development

Role Summary

The Key Account Manager (KAM) will be responsible for demand generation, account management, and relationship building across new and existing key accounts for fire detection systems. The role focuses on influencing demand through the buyer value chain, including consultants, MEP designers, EPCs, large contractors, system integrators, and end users, to ensure specification, approval, and conversion of projects.

Key Responsibilities

• 1. Demand Generation & Account Development: Drive demand generation for fire detection systems across new and existing key accounts. Develop and execute account‑specific strategies to increase specification wins and project conversions. Identify and track upcoming projects at concept, design, and tender stages. Work closely with internal teams to ensure timely proposal submission and technical compliance.
• 2. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders across the buyer value chain, including:
  • Fire & safety consultants
  • MEP consultants and designers
  • EPC contractors
  • Large electrical / fire contractors
  • System integrators
  • End users and facility owners
  Influence consultant specifications and approvals to position company products as preferred solutions. Act as the single point of contact for key accounts, ensuring high customer satisfaction.
• 3. Consultant & Channel Engagement: Conduct technical presentations, product trainings, and seminars for consultants, MEP firms, and integrators. Ensure inclusion of company products in tender documents, BOQs, and approved vendor lists. Collaborate with channel partners and integrators to jointly pursue identified opportunities.
• 4. Project Tracking & Opportunity Management: Maintain a strong sales pipeline by tracking projects from design to order closure. Monitor project milestones and proactively resolve technical or commercial challenges. Coordinate with engineering, design, and service teams to ensure smooth project execution.
• 5. Revenue & Performance Management: Achieve assigned revenue, order intake, and demand generation targets. Ensure healthy account growth, repeat business, and long‑term partnerships. Prepare periodic reports on account status, forecasts, and performance metrics.

Key Skills & Competencies

• Strong understanding of fire detection and life safety systems.
• Proven ability to manage complex B2B sales cycles involving multiple stakeholders.
• Excellent relationship‑building and influencing skills.
• Strong communication, presentation, and negotiation abilities.
• Ability to read and interpret technical drawings, specifications, and BOQs.
• Strategic mindset with hands‑on execution capability.

Qualifications & Experience

• Bachelor’s degree in Engineering (Electrical / Electronics / Fire & Safety preferred) or equivalent. Preferably an MBA.
• 10–15 years of experience in fire detection, fire alarm systems, or building safety solutions.
• Prior experience working with consultants, MEP firms, EPCs, and large contractors is highly desirable.