Key Account Manager - SCG India

SCG; Gurugram District; On-site; INR 900,000 - 1,800,000; Full time

Job summary

SCG in India is seeking a strategic Key Account Manager to develop relationships with key accounts, understand customer needs, and deliver tailored commercial solutions within the building materials and related B2B sectors.

You will drive revenue growth, manage negotiations, collaborate with cross-functional teams across Sales, Technical, Product, Supply Chain and Finance, and travel within India as required.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Engineering, Supply Chain Management, or a related field.
• 3–5 years of experience in key account management, B2B sales, or commercial management.
• Experience in building materials, construction materials, manufacturing, or industrial products is preferred.
• Proven ability to manage customer relationships and negotiate commercial agreements.
• Strong understanding of B2B sales processes, pricing strategies, and CRM usage.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and develop relationships with key accounts, distributors, and business partners to drive long-term growth.
• Lead commercial discussions on pricing, contracts, and terms; prepare proposals and quotations.
• Develop account strategies to achieve sales targets and identify cross-selling opportunities.
• Coordinate with Sales, Technical, Product, Supply Chain, and Finance to deliver solutions.
• Monitor account profitability and forecast performance; maintain accurate records.

Skills

Key account management

B2B sales

Negotiation

Communication

Education

Bachelor's degree in Business Administration, Marketing, Engineering, Supply Chain Management, or related field

Tools

CRM systems

Sales forecasting

Job description

We are seeking a Key Account Manager to manage and develop strategic customer relationships, drive revenue growth, and expand business opportunities within the building materials and B2B sectors in India.

The role focuses on managing key accounts, understanding customer business needs, developing tailored commercial solutions, and building long-term partnerships to support sustainable business growth.

The ideal candidate will possess strong commercial acumen, negotiation skills, and experience managing strategic B2B customers in a competitive and dynamic business environment.

Key Responsibilities

Key Account Management & Customer Relationship Development

• Manage and develop relationships with key accounts, strategic customers, distributors, and business partners to drive long-term business growth.
• Serve as the primary point of contact for assigned key accounts, ensuring effective communication, customer satisfaction, and timely resolution of business-related issues.
• Understand customers' business objectives, requirements, and challenges to identify opportunities for tailored products, services, and solutions.
• Build strong relationships with key decision-makers and stakeholders to strengthen customer loyalty and long-term partnerships.

Sales Growth & Business Development

• Develop and implement account strategies and business plans to achieve sales targets, revenue growth, and profitability objectives.
• Identify opportunities to expand existing accounts through cross-selling, upselling, and new business initiatives.
• Explore potential customers and market opportunities within the building materials, construction, and related B2B industries.
• Monitor market trends, customer developments, and competitor activities to identify business opportunities and strengthen market positioning.

Commercial Management & Negotiation

• Lead commercial discussions and negotiations related to pricing, contracts, sales agreements, and business terms.
• Prepare sales proposals, quotations, and commercial presentations aligned with customer needs and company objectives.
• Monitor account profitability, pricing performance, and commercial risks to support sustainable business growth.
• Coordinate with internal stakeholders to ensure effective contract execution, order fulfillment, and customer service.
• Collaborate with Sales, Technical, Product, Supply Chain, Finance, and other relevant teams to deliver effective customer solutions.
• Coordinate with local and regional teams, including stakeholders in India and Thailand, to support key account requirements and business initiatives.
• Maintain accurate customer records, sales pipelines, forecasts, and account performance reports.
• Analyze customer performance and sales data to identify improvement opportunities and support business planning.
• Support continuous improvement initiatives to enhance customer experience and operational efficiency.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Engineering, Supply Chain Management, or a related field.
• At least 3-5 years of relevant experience in key account management, B2B sales, business development, or commercial management.
• Experience in building materials, construction materials, manufacturing, industrial products, or international trading is preferred.
• Proven ability to manage customer relationships, negotiate commercial agreements, and achieve sales objectives.
• Strong understanding of B2B sales processes, account planning, pricing strategies, and customer relationship management.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical and problem-solving skills with a commercial and results-oriented mindset.
• Ability to collaborate effectively with cross-functional and multicultural teams.
• Proficiency in English, both written and spoken.
• Willingness to travel within India to meet customers and business partners as required.

Preferred Qualifications

• Experience managing strategic accounts, major distributors, construction companies, developers, or industrial customers.
• Established professional networks within the building materials or construction-related industries.
• Experience in project sales, solution-based selling, or long-term B2B contract management.
• Experience working with multinational organizations or regional business teams.
• Familiarity with CRM systems, sales forecasting, and account performance analysis.

About SCG

SCG is one of Thailand's leading business conglomerates, with over 100 years of experience and a strong international presence across multiple industries.

In India, SCG operates through SCG International India Private Limited, focusing on international trading, building materials, sourcing, and supply chain solutions. SCG also participates in a joint venture with BigBloc Construction Limited to manufacture innovative building materials, including Autoclaved Aerated Concrete (AAC) blocks and wall panels.

SCG is committed to sustainable growth, innovation, and delivering high-quality products and solutions to meet evolving customer and market needs.