Key Account Manager - Manager

Paytm; Kamrup Metropolitan; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Paytm, India's leading mobile payments and financial services platform, seeks an experienced Merchant Acquisition and Account Management professional in India. The role focuses on achieving merchant acquisition targets, tailoring pitches to merchants, and negotiating strategic terms with CXOs and senior management.

You will drive growth across all merchant segments and coordinate with Product and Tech teams to deliver tailored Paytm solutions.

Qualifications

• MBA with strong academic record.
• Proven ability to close complex enterprise negotiations.
• Experience dealing with CXOs and strategic partners.

Responsibilities

• Achieve merchant acquisition goals and targets.
• Develop understanding of merchants' environments and craft tailored pitches.
• Pitch Paytm solutions to key stakeholders including CXOs/Senior Management.
• Drive growth across merchant segments.
• Collaborate with Product and Tech for solutioning.
• Negotiate terms leveraging strong numerical and negotiation skills.
• Plan annual/monthly pipelines and go-lives.
• Pre/post-sales handling and training.
• Serve as main point of contact between merchant and internal teams.

Skills

Verbal communication

Written communication

Negotiation

Relationship management

CXO stakeholder engagement

Sales

Business development

Education

MBA

Job description

About Us:

Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Key Responsibilities

Merchant Acquisition and Account Management:

• 1. Achieve merchant acquisition goals and targets
• 2. Develop a strong understanding of prospective merchants business environments and create tailored pitches.
• 3. Pitch Paytm solutions along with the overall business proposition to the key stakeholders. This would need one to be comfortable with having multiple discussions with CXO s/ Senior Management on the merchant s side.
• 4. Be responsible for growth and development initiatives across all merchant segments.
• 5. Have a strong product/ solutioning orientation and ability to work with internal products and other teams to accomplish this objective.
• 6. Negotiate commercial terms with merchants, leveraging strong numerical and negotiation skill
• 7. Plan annual and monthly business development pipelines and go-lives.
• 8. Pre Sales and Post Sale Handling, training
• 9. Acting as the main point of contact between merchant/ client and internal team

Ideal Candidate

• 1. Minimum 7 years of overall experience, 3-4 years of relevant payments and industry experience.
• 2. Possess strong verbal and written communication, influencing, and negotiation skills, with the ability to close complex enterprise negotiations.
• 3. Demonstrate strength in relationship management, with experience dealing with CXOs of strategic partners and merchants.
• 4. MBA from a recognized institution with a strong academic record.
• 5. Have a passion for Business development and Sales
• 6. Solution-oriented mindset, with the ability to work seamlessly with Product and Tech teams.