Key Account Manager - Manager - Govt.offline, Guwahati

Paytm Payments Services; Kamrup Metropolitan; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Paytm Payments Services seeks a seasoned Business Development professional to lead merchant acquisition and account management. The role requires strategic engagement with CXOs, crafting tailored solutions and driving growth across merchant segments.

Ideal candidates bring 7+ years of experience, MBA qualification, and proven ability to close complex enterprise negotiations, with strong communication and relationship management skills.

Qualifications

• 7+ years total experience, 3–4 years in payments/industry.
• Strong verbal and written communication, influencing, and negotiation skills.
• Experience dealing with CXOs of strategic partners and merchants.
• MBA from a recognized institution with strong academic record.
• Passion for Business development and Sales.
• Solution-oriented mindset; ability to work with Product and Tech teams.

Responsibilities

• Achieve merchant acquisition goals and targets.
• Develop understanding of prospective merchants' environments and craft tailored pitches.
• Pitch Paytm solutions and business value to CXOs and senior management.
• Drive growth initiatives across all merchant segments.
• Coordinate with internal teams to enable product/service delivery.
• Negotiate commercial terms with merchants using strong numerical and negotiation skills.
• Plan annual and monthly business development pipelines and go-lives.
• Handle pre/post-sales training and support, acting as main liaison between merchant and internal teams.

Skills

Business Development

Sales

Negotiation

Relationship Mgmt

Education

MBA

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Key Responsibilities

Merchant Acquisition and Account Management:

• 1. Achieve merchant acquisition goals and targets
• 2. Develop a strong understanding of prospective merchants' business environments and create tailored pitches.
• 3. Pitch Paytm solutions along with the overall business proposition to the key stakeholders. This would need one to be comfortable with having multiple discussions with CXO’s/ Senior Management on the merchant’s side.
• 4. Be responsible for growth and development initiatives across all merchant segments.
• 5. Have a strong product/ solutioning orientation and ability to work with internal products and other teams to accomplish this objective.
• 6. Negotiate commercial terms with merchants, leveraging strong numerical and negotiation skill
• 7. Plan annual and monthly business development pipelines and go-lives.
• 8. Pre Sales and Post Sale Handling, training
• 9. Acting as the main point of contact between merchant/ client and internal team

Ideal Candidate

• 1. Minimum 7 years of overall experience, 3-4 years of relevant payments and industry experience.
• 2. Possess strong verbal and written communication, influencing, and negotiation skills, with the ability to close complex enterprise negotiations.
• 3. Demonstrate strength in relationship management, with experience dealing with CXOs of strategic partners and merchants.
• 4. MBA from a recognized institution with a strong academic record.
• 5. Have a passion for Business development and Sales
• 6. Solution-oriented mindset, with the ability to work seamlessly with Product and Tech teams.