Key account manager

Stryker; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Stryker in Kolkata seeks an experienced Key Account Manager to unite accounts management with new projects. As an individual contributor, you will strengthen relationships, capture customer voice, and promote Stryker's portfolio across key accounts in long-term partnerships.

You will gather requirements, coordinate cross-functional teams, ensure regulatory compliance, manage project docs, and drive delivery from initiation to handover for hospital projects.

Qualifications

• Bachelor’s degree with strong academic credentials and MBA from a reputed business school.
• 8–10 years of professional experience driving business growth in a dynamic environment.
• Proven ability to build trust, influence stakeholders and manage cross-functional partnerships.
• Demonstrated program and project management capabilities with analytical thinking.
• Strategic mindset to identify opportunities and develop innovative business-focused solutions.

Responsibilities

• Support, execute, and deliver medical device projects for hospitals.
• Gather customer requirements, coordinate cross-functional teams, and ensure regulatory compliance.
• Manage project documentation and support product implementation from initiation to customer handover.
• Strengthen relationships and establish new ones in key accounts while protecting them from competition.

Skills

Relationship building

Project management

Strategic thinking

Communication skills

Negotiation

Leadership

Business acumen

Independent / self-driven

Education

Bachelor’s degree

MBA from reputed business school

Job description

Key Account Manager:

As an Individual contributor position this role is pivotal in unifying all the elements of successful Accounts Management & New projects that will not only strengthen relationship but also unlock untapped value for both – Stryker and our Key Accounts. This position will champion the Customer’s voice within Stryker while simultaneously advocating a Solution Centric approach within the Key Account, built around strategic offering of Stryker’s portfolio. The basic expectation from this position is to strengthen existing relations and to establish new relationships in newly acquired accounts while insulating these accounts from competition. This position focuses on Long Term gain and strives to maximize business opportunity within the Key Accounts.

Key Account Manager:

As an Individual contributor position this role is pivotal in unifying all the elements of successful Accounts Management & New projects that will not only strengthen relationship but also unlock untapped value for both – Stryker and our Key Accounts. This position will champion the Customer’s voice within Stryker while simultaneously advocating a Solution Centric approach within the Key Account, built around strategic offering of Stryker’s portfolio. The basic expectation from this position is to strengthen existing relations and to establish new relationships in newly acquired accounts while insulating these accounts from competition. This position focuses on Long Term gain and strives to maximize business opportunity within the Key Accounts.

New upcoming hospital Project support, execution, and delivery of medical device projects. The role involves gathering customer requirements, coordinating cross-functional teams, ensuring regulatory compliance, managing project documentation, and supporting product implementation from project initiation through customer handover.

What You Need:

• Bachelor’s degree with strong academic credentials, complemented by an MBA from a reputed business school.


• 8-10 years of professional experience, with a proven track record of driving business growth and delivering results in a dynamic environment.


• Strong relationship-building skills with the ability to establish trust, influence stakeholders, and maintain effective internal and external partnerships.


• Demonstrated program and project management capabilities, including analytical thinking, prioritization, and execution excellence in cross-functional settings.


• Strategic mindset with the ability to identify opportunities, challenge the status quo, and develop innovative, business-focused solutions.


• Excellent communication, interpersonal, negotiation, and problem-solving skills, with the ability to influence decision-making at multiple levels.


• Strong business acumen and commercial understanding, combined with the ability to work both independently and collaboratively to achieve organizational objectives.


• Proven leadership capabilities, including ownership, accountability, and the confidence to lead initiatives or territories with minimal supervision.


• Results-oriented and self-driven professional with high levels of maturity, assertiveness, and a proactive approach to delivering outcomes.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.