Key Account Manager

ferring; Hyderabad; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Ferring is seeking a proactive Key Account Manager to build and maintain strong relationships with key pharmaceutical customers, drive sales growth, and optimize market presence in a dynamic sector.

You will develop strategic account plans, engage with customers to identify needs, and execute multi-channel marketing strategies to boost engagement and revenue. Collaboration with marketing, medical, and commercial teams is essential for success.

Qualifications

• Proven experience in pharmaceutical sales and key account management.
• Strong understanding of customer analysis and customer relationship management principles.
• Demonstrated ability in customer success management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in developing and executing sales strategy and sales optimization plans.
• Experience with multi-channel marketing and digital sales techniques.
• A track record of delivering measurable results in a sales environment.
• Ability to work independently, manage self-effectively, and collaborate within a team.
• Strong market intelligence gathering and analysis skills.
• High level of resilience and adaptability to change.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and business objectives.
• Proactively engage with key customers to understand their needs, identify opportunities, and present tailored solutions.
• Manage and nurture existing customer relationships, ensuring high levels of customer satisfaction and loyalty.
• Conduct thorough customer analysis to identify trends, opportunities, and potential risks.
• Implement and manage multi-channel marketing strategies to enhance customer engagement and drive sales.
• Utilize market intelligence to stay informed about industry trends, competitor activities, and customer demands.
• Contribute to the development and implementation of sales optimization and sales strategy initiatives.
• Effectively communicate product value propositions and benefits to diverse stakeholders.
• Deliver consistent sales results and contribute to the overall success of the sales team.
• Work collaboratively with internal teams, including marketing, medical, and commercial, to ensure seamless customer experience.
• Display resilience and adaptability in a dynamic and competitive market environment.
• Proactively manage personal workload and priorities to meet deadlines and achieve goals.
• Utilize digital sales tools and platforms to enhance sales processes and customer interaction.

Skills

Pharma sales

Key account management

Customer analysis

CRM principles

Customer success management

Communication skills

Negotiation skills

Presentation skills

Sales strategy

Digital marketing

Job description

Job Description

As a Key Account Manager, you will be responsible for building and maintaining strong relationships with key customers, driving sales growth, and optimizing our market presence within the pharmaceutical sector.

Job Responsibilities

• Develop and execute strategic account plans to achieve sales targets and business objectives.
• Proactively engage with key customers to understand their needs, identify opportunities, and present tailored solutions.
• Manage and nurture existing customer relationships, ensuring high levels of customer satisfaction and loyalty.
• Conduct thorough customer analysis to identify trends, opportunities, and potential risks.
• Implement and manage multi-channel marketing strategies to enhance customer engagement and drive sales.
• Utilize market intelligence to stay informed about industry trends, competitor activities, and customer demands.
• Contribute to the development and implementation of sales optimization and sales strategy initiatives.
• Effectively communicate product value propositions and benefits to diverse stakeholders.
• Deliver consistent sales results and contribute to the overall success of the sales team.
• Work collaboratively with internal teams, including marketing, medical, and commercial, to ensure seamless customer experience.
• Display resilience and adaptability in a dynamic and competitive market environment.
• Proactively manage personal workload and priorities to meet deadlines and achieve goals.
• Utilize digital sales tools and platforms to enhance sales processes and customer interaction.

Job Qualifications

• Proven experience in pharmaceutical sales and key account management.
• Strong understanding of customer analysis and customer relationship management principles.
• Demonstrated ability in customer success management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in developing and executing sales strategy and sales optimization plans.
• Experience with multi-channel marketing and digital sales techniques.
• A track record of delivering measurable results in a sales environment.
• Ability to work independently, manage self-effectively, and collaborate within a team.
• Strong market intelligence gathering and analysis skills.
• High level of resilience and adaptability to change.

Location

Ferring India M&S