Key Account Manager

8078-Johnson & Johnson Surgical Vision India Private Limited Legal Entity; Gurugram District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Johnson & Johnson in India invites an experienced MedTech Sales professional to drive channel sales and territory growth across Delhi and Gurgaon. You will build relationships with doctors, distributors, and hospital staff, while delivering on annual targets.

You will collaborate with Area Manager, showcase product knowledge, conduct CME programs, and monitor competition to maintain market leadership in the assigned region.

Qualifications

• Proven track record in MedTech or medical devices channel sales.
• Strong account management and relationship-building skills.
• Excellent communication and collaboration abilities.

Responsibilities

• Achieve annual sales targets across MedTech products in the Delhi/NCR region.
• Build strong relationships with doctors, KOLs, distributors and healthcare peers.
• Monitor competitor activities and market-share to drive leadership.
• Provide product knowledge and conduct CME programs with customers.
• Coordinate with Area Manager to strengthen key opinion leader relationships.

Skills

Account Management

Channel Management

CRM

Communication

Customer Centricity

Product Knowledge

Sales Strategy

Medical Technology

Tools

CRM

Job description

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function: Channel Sales – MedTech (Commission)

Job Category: Business Enablement/Support

Job Posting Locations

Delhi, Delhi, India, Gurgaon, Haryana, India

Job Description

Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL’s / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records. Handling customer complaints and working towards absolute customer delight. He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions – to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned state/territory. Adheres to environmental policy, procedures, and supports department environmental objectives.

Main areas of responsibility

• Achieving Sales Target: Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis. Ensuring 100 % Sales achievement on monthly & quarterly basis.
• Sustainable Market Expansion - IOL / RIOL/OVD: Upgrading existing JJSV users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer’s delight.
• Sustainable Market Expansion – Equipment’s: Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals – to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market.
• Development: Developing Sound Product Knowledge; Sharing territory development plans; conducting scientific programs regularly - CME/round table meetings
• Reporting & Coordination: Maintaining field reporting discipline and timely submission of reports: Data Recording & Analysis: Keep update on competitor, JJSV secondary / tertiary sales in the market. Keeping record of JJSV installation base.

Required Skills

Preferred Skills:

• Account Management
• Business Savvy
• Channel Management
• Channel Partner Enablement
• Collaboration
• Communication
• Customer Centricity
• Customer Relationship Management (CRM)
• Design Mindset
• Medical Technology
• Problem Solving
• Product Knowledge
• Product Marketing Sales
• Sales Channels
• Sales Support
• Sustainable Procurement
• Vendor Selection
• Versatility

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.

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