Key Account Manager

Lupin Ltd; Delhi; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Lupin Ltd in Delhi invites an experienced Sales Manager to lead product and value driven targets across primary and secondary channels. You will build strong relations with doctors, retailers, and stockists, and guide the team to achieve monthly and yearly goals.

The role requires 8–10 years in pharma sales and at least 2 years as a first-line manager. A Graduation in Pharmacy is essential, with a track record of developing talent and driving performance in a fast-paced environment.

Qualifications

• Graduation in Pharmacy is mandatory.
• 8–10 years overall experience in pharma sales.
• Minimum 2 years of experience as a first-line manager.

Responsibilities

• Achieve product-wise and value-wise sales targets across primary and secondary sales on a monthly and yearly basis.
• Maintain strong relationships with doctors, retailers, and stockists through engagement initiatives.
• Conduct regular performance reviews for the team and the assigned area.
• Develop and implement action plans to drive continuous improvement.
• Identify skill gaps and train and develop team members accordingly.
• Ensure adherence to the company’s credit policy and monitor outstanding payments.
• Oversee recruitment and onboarding of Medical Executives and Medical Trainees.
• Guide and support team members to execute company strategies.
• Provide market intelligence on trends, competition and promotions.

Skills

Strategic Agility

Innovation & Creativity

Customer Centricity

Developing Talent

Result Orientation

Process Excellence

Collaboration

Stakeholder Management

Education

Graduation in Pharmacy

Job description

Job Description

• Achieve product-wise and value-wise sales targets across both primary and secondary sales on a monthly and yearly basis for the assigned area.
• Maintain strong relationships with key stakeholders, including doctors, retailers, and stockists, through various customer engagement initiatives aligned with the company’s strategy.
• Conduct regular performance reviews for the team and the assigned area.
• Develop and implement action plans to drive continuous improvement.
• Identify skill gaps and take proactive steps to train and develop team members accordingly.
• Ensure strict adherence to the company’s credit policy within the area of operation.
• Monitor and control outstanding payments to minimize financial risk.
• Ensure timely recruitment and onboarding of Medical Executives (MEs) and Medical Trainees (MTs) in accordance with company norms to prevent sales disruptions
• Oversee field operations of MEs and MTs, ensuring timely submission of daily reports
• Facilitate the execution of company strategies by guiding and supporting team members.
• Provide market intelligence on industry trends, competitive strategies and promotional activities to inform decision-making.
• Ensure timely resolution of any challenges faced by the team.
• Escalate unresolved issues to line managers and head office as needed to prevent delays.

Work Experience

Overall 8-10 Years, Minimum 2 years of experience as a First line manager

Education

Graduation in Pharmacy

Competencies

• Strategic Agility
• Innovation & Creativity
• Customer Centricity
• Developing Talent
• Result Orientation
• Process Excellence
• Collaboration
• Stakeholder Management