Key Account Manager

Lupin Limited; Delhi; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Lupin Limited in India is seeking an experienced sales leader to drive product-wise and value-wise targets across primary and secondary channels in the assigned area.

You will manage Medical Executives and Trainees, build relationships with doctors, retailers and stockists, conduct regular performance reviews, and implement action plans to sustain revenue growth while ensuring compliance with credit policies and timely reporting.

Qualifications

• Graduation in Pharmacy is required.
• 8–10 years total experience with at least 2 years in First Line Manager role.

Responsibilities

• Achieve product-wise and value-wise sales targets monthly and yearly.
• Maintain relationships with doctors, retailers & stockists.
• Conduct performance reviews for the team and area.
• Develop and implement action plans for continuous improvement.
• Identify skill gaps and train team members.
• Ensure adherence to credit policy and monitor outstanding payments.
• Recruit and onboard Medical Executives and Medical Trainees.
• Oversee field operations of MEs and MTs and daily reporting.
• Provide market intelligence to inform decision-making.
• Escalate unresolved issues to line managers/head office.

Skills

Stakeholder management

Strategic agility

Talent development

Result orientation

Innovation

Customer centricity

Process excellence

Education

Graduation in Pharmacy

Job description

Job Description

• Achieve product-wise and value-wise sales targets across both primary and secondary sales on a monthly and yearly basis for the assigned area.
• Maintain strong relationships with key stakeholders, including doctors, retailers, and stockists, through various customer engagement initiatives aligned with the company’s strategy.
• Conduct regular performance reviews for the team and the assigned area.
• Develop and implement action plans to drive continuous improvement.
• Identify skill gaps and take proactive steps to train and develop team members accordingly.
• Ensure strict adherence to the company’s credit policy within the area of operation.
• Monitor and control outstanding payments to minimize financial risk.
• Ensure timely recruitment and onboarding of Medical Executives (MEs) and Medical Trainees (MTs) in accordance with company norms to prevent sales disruptions.
• Oversee field operations of MEs and MTs, ensuring timely submission of daily reports
• Facilitate the execution of company strategies by guiding and supporting team members.
• Provide market intelligence on industry trends, competitive strategies and promotional activities to inform decision-making.
• Ensure timely resolution of any challenges faced by the team.
• Escalate unresolved issues to line managers and head office as needed to prevent delays.

Work Experience

Overall 8 -10 Years, minimum 2 years of experience as a First Line Manager

Education

Graduation in Pharmacy Post Graduation
## Competencies

Collaboration Stakeholder Management Strategic Agility Developing Talent Result Orientation Innovation & Creativity Customer Centricity Process Excellence