Junior Phone Banking Associate / Officer

Federal Operations And Services

Coimbatore District

On-site

INR 180,000 - 280,000

Full time

13 days ago
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Job summary

Federal Operations And Services in Coimbatore is recruiting for Junior Phone Banking Associates/Officers to support our centre. The role focuses on tele banking activities, customer interactions, and debt collection workflows, with emphasis on compliance and data accuracy.

Candidates must hold a DRA certification from IIBF and be proficient in one or more regional languages listed (Hindi/Kannada/Telugu/Malayalam/Tamil).

Qualifications

  • DRA certification from IIBF is mandatory for agents.
  • Experience handling tele banking activities is beneficial.

Skills

Phone Banking

Education

DRA Certification (IIBF)

Job description

Dear Aspirant,

We have currently have a vacancies for Junior Phone Banking Associates/ Officers at our Coimbatore Centre. FedServ manages Tele Collection activities, for which DRA (Debt Recovery Agent) certification from IIBF is mandatory for the agents.

Position: Junior Phone Banking Associate/Officer (DRA-Certified)

Location: Coimbatore

No. of Vacancies: 17

Language Requirement: Hindi/Kannada/Telugu/Malayalam/Tamil

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