Junior Executive - Sales & Services

Malabar Gold & Diamonds; Maharashtra; On-site; INR 279,000 - 446,400; Full time

Job summary

Malabar Gold & Diamonds is seeking motivated sales professionals in Maharashtra, India. The role involves engaging customers, assisting them in selecting jewelry, and achieving sales targets. Candidates must be self-motivated with excellent communication skills and a strong customer service orientation.

Responsibilities include providing product education, gathering customer feedback, and maintaining inventory. This is an opportunity to work with a dedicated team in a thriving jewelry retail environment.

Qualifications

• Self-motivated and driven by targets.
• Excellent communication skills are essential.
• Ability to provide excellent customer service.

Responsibilities

• Engage with customers and assist them in choosing jewelry.
• Achieve individual sales targets and enhance store profits.
• Report sold stock and ensure timely stock replenishment.

Skills

Ability to sell

Self-motivated

Excellent communication skills

Customer service skills

Job description

Job Role

To achieve the sales targets by engaging with the customers and assisting them to choose the jewelry and completing the sales transaction in line with the Company SOP.

• Responsible to achieve the individual sales target and executing the company’s strategies to enhance the store’s profit.
• Receive the customer in a welcoming manner and engage with them to understand their requirements.
• Provide excellent customer service, educate customers on benefits –Malabar Promises and product details to ensure customer delight in each sale.
• Gather feedback from customers or prospects and share it with the Manager for business improvement.
• Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment.
• Generate customer leads and increase customer footfall.
• Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc.
• Assist in BTL marketing.

Skills Required

• Ability to sell
• Self-motivated and driven by targets.
• Excellent communication skills
• Customer service skills