Junior Engineer Smart Metering Field Operations

CLR Facility Services; Mumbai; On-site; INR 240,000 - 400,000; Full time

Job summary

CLR Facility Services in Mumbai is seeking a field service technician to manage smart meter installations, replacements, readings, testing, and field verifications. You will verify site conditions, electrical requirements, load details, and customer documentation, coordinate with field teams, contractors, and customers, and monitor activities to meet defined turnaround times and SLAs.

Additionally, you will support preparation of estimates, work orders, and related documentation, maintain

Responsibilities

• Conduct site visits for smart meter installation, replacement, verification, and related activities.
• Verify site conditions, electrical requirements, load details, and customer documentation.
• Support new connection and meter-related service request processing.
• Coordinate with field teams, contractors, customers, and internal departments for timely execution.
• Monitor smart meter installation, replacement, reading, testing, and field verification activities.
• Identify meter abnormalities, discrepancies, and technical issues and ensure timely reporting and resolution.
• Verify meter and customer details and maintain accurate field records.
• Support preparation and verification of estimates, work orders, service jobs, and related documentation.
• Monitor field activities and ensure completion within defined TAT and SLA.
• Support service order closure and ensure timely system/data updates.
• Prepare daily MIS reports and maintain records of field activities.
• Ensure compliance with electrical safety standards, company procedures, and applicable regulatory requirements.
• Escalate field issues and coordinate with relevant teams for timely resolution.

Job description

Key Responsibilities

• Conduct site visits for smart meter installation, replacement, verification, and related activities.
• Verify site conditions, electrical requirements, load details, and customer documentation.
• Support new connection and meter-related service request processing.
• Coordinate with field teams, contractors, customers, and internal departments for timely execution.
• Monitor smart meter installation, replacement, reading, testing, and field verification activities.
• Identify meter abnormalities, discrepancies, and technical issues and ensure timely reporting and resolution.
• Verify meter and customer details and maintain accurate field records.
• Support preparation and verification of estimates, work orders, service jobs, and related documentation.
• Monitor field activities and ensure completion within defined TAT and SLA.
• Support service order closure and ensure timely system/data updates.
• Prepare daily MIS reports and maintain records of field activities.
• Ensure compliance with electrical safety standards, company procedures, and applicable regulatory requirements.
• Escalate field issues and coordinate with relevant teams for timely resolution.