Junior Business Analyst

Zohorecruit; Bengaluru Urban; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Global clients

Mentorship from seniors

Learning budget

Career progression

Competitive compensation

Job summary

Flatworld Solutions Pvt Ltd. is seeking a Junior Business Analyst to independently manage the full project lifecycle—from discovery and requirements engineering to handover and client enablement.

The role emphasizes client-facing delivery, strong documentation, and collaboration with IT teams. The ideal candidate will have 3–5 years of BA experience across IT/software projects, proficiency in BPMN/UML, wireframing, and tools like Jira/Confluence.

Qualifications

• 3–5 years of relevant experience as a Business Analyst in IT services, software product development, or consulting environments.
• Experience in leading discovery sessions, demos, and training.
• Proficiency in creating BRD, FRD, SOW, and architecture write-ups.
• Strong documentation skills for structured requirements.
• Familiarity with BPMN or UML and data-flow models.

Responsibilities

• Conduct As-Is and To-Be process analysis; map current-state workflows and design future-state flows.
• Lead requirement elicitation sessions and perform tool/integration discovery.
• Create BRD/FRD, Use Cases, and User Story maps with traceability.
• Coordinate with development, QA, and design for translating business needs into specifications.
• Prepare closure and handover documentation including lessons learned.

Skills

Analytical thinking

Process modelling

Documentation

Client-facing

Verbal and written communication

Agile/Scrum and Waterfall

Requirements gathering

Education

Bachelor’s degree in Business Administration, Information Technology, Computer Science

Tools

Figma

Balsamiq

Axure

Jira

Confluence

Trello

Asana

PowerPoint

Google Slides

Visio

Job description

Flatworld Solutions Pvt Ltd. | Full time

Junior Business Analyst

Bangalore North, India | Posted on 10/05/2026

Flatworld Solutions is a leading IT and business services company delivering end-to-end technology solutions across software development, data management, digital transformation, and business process outsourcing. We partner with clients globally to translate complex business challenges into scalable, technology-driven outcomes.

Role Summary

We are looking for a Junior Business Analyst who can independently orchestrate the full project lifecycle — from pre-project discovery and conceptualization, through active project execution and requirements engineering, to post-project client enablement and handover. The ideal candidate brings 3–5 years of hands‑on experience across business analysis, process design, requirements documentation, and client‑facing delivery within IT / Software

Key Responsibilities

A. Pre-Project Phase — Discovery & Conceptualization

• Conduct As-Is and To-Be process analysis across diverse industry verticals; map current-state workflows and design future-state process flows.
• Create process flow diagrams, swimlane charts, and data-flow models to document business operations and identify improvement opportunities.
• Develop conceptual and supporting pre-sales documentation:
  • Interactive wireframes and clickable prototypes (Figma, Balsamiq, or equivalent)
  • HTML mockups and presentation decks (PowerPoint / Google Slides)
  • Scope documents, Statements of Work (SOW), and effort estimations
  • Pricing models and competitive benchmarking documents
• Participate in pre-sales calls and RFP/RFI responses; articulate proposed solutions to prospective clients.

B. Project Phase — Requirements Engineering & Delivery

• Lead in-depth business requirement gathering sessions with clients through structured interviews, workshops, and JAD sessions.
• Perform comprehensive discovery of client tools, technology stack, integrations, and existing processes.
• Author and maintain formal requirement artifacts:
  • Business Requirements Document (BRD)
  • Functional Requirements Document (FRD)
  • Use Case specifications and User Story maps
  • Traceability matrices linking requirements to deliverables
• Collaborate with development, QA, and design teams to translate business needs into technical specifications.
• Manage requirement change requests; perform impact analysis and maintain version-controlled documentation.
• Facilitate sprint planning and backlog grooming in Agile environments; ensure acceptance criteria are well‑defined.
• Conduct client demonstrations, UAT walkthroughs, and solution showcases to stakeholders.
• Prepare and deliver client training sessions; create training guides, video walk-throughs, and FAQ documents.
• Lead idea presentations and solution pitches for upsell / cross‑sell opportunities.
• Prepare comprehensive closure and handover documentation:
  • Project closure reports and lessons‑learned summaries
  • System architecture documentation and integration maps
  • Wireframe and UI/UX design documentation packages
  • Knowledge transfer and operations handover documents
• Ensure smooth transition to support / maintenance teams with complete traceability.

D. Cross-Cutting Orchestration

• Act as a single point of coordination across pre-project, project, and post-project phases — ensuring continuity of context, requirements, and client relationships.
• Proactively identify risks, gaps, and dependencies across lifecycle stages and escalated with actionable recommendations.
• Maintain a centralized knowledge repository of templates, reusable artifacts, and best practices.

Requirements

• Strong analytical and problem‑solving abilities; ability to decompose complex business processes into structured requirements.
• Proficiency in process modeling (BPMN, UML activity/sequence diagrams).
• Hands‑on experience with wireframing and prototyping tools (Figma, Balsamiq, Axure, or similar).
• Excellent documentation skills — BRD, FRD, SOW, scoping documents, and architectural write‑ups.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and Google Workspace.
• Familiarity with project management and collaboration tools (Jira, Confluence, Trello, Asana, or equivalent).
• Strong verbal and written communication; ability to present to both technical and non‑technical stakeholders.
• Working knowledge of Agile (Scrum / Kanban) and Waterfall methodologies.
• Basic understanding of software architecture, APIs, databases, and integration patterns.
• Client‑facing presence with the ability to lead discovery sessions, demos, and training independently.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• 3 – 5 years of relevant experience as a Business Analyst in IT services, software product development, or consulting environments.
• Certifications such as CBAP, CCBA, PMI-PBA, or Agile certifications (CSM, CSPO) are a plus.

Nice to Have

• Experience with HTML/CSS for creating conceptual mockups or landing pages.
• Exposure to market research methodologies and competitive analysis frameworks.
• Familiarity with CRM platforms (Salesforce, HubSpot) and analytics tools.
• Prior experience in outsourcing / offshoring engagement models.

What We Offer

• Opportunity to work across diverse industry domains and global clients.
• End-to-end project lifecycle exposure — from pre‑sales to delivery to handover.
• Collaborative, growth‑oriented work culture with mentorship from senior analysts and architects.
• Competitive compensation, learning budgets, and career progression pathways.