Junior Associate AR

IN553 Guidehouse India Pvt Ltd; Hyderabad; On-site; INR 350,000 - 500,000; Full time

Benefits offered by this job

In-house physician consultations

Nutritious food options at workplace

Confidential counseling via Employee E

Employee Assistance Program

Job summary

Guidehouse India Pvt Ltd is seeking an AR Claims Associate to initiate calls and follow up on insurance claims. The role requires clear written and spoken communication and willingness to work night shifts.

You will contact insurers for denials explanations, take corrective actions to resolve claims, and document activities in billing notes while adhering to confidentiality and security policies.

Qualifications

• Graduate degree required.
• Good reading/writing communication skills.
• Willing to work night shifts.

Responsibilities

• Initiate calls requesting status of claims in queue.
• Contact insurance companies for explanations of denials and underpayments.
• Take appropriate action on claims to guarantee resolution.
• Ensure accurate and timely follow-up where required.
• Document actions taken in claims billing summary notes.
• Prioritize pending claims from the aging basket.
• Make calls following international norms and confidentiality and HIPAA rules.
• Work on denials, rejections, LOAs and corrections to claims.
• Adhere to information security policy and protect information assets.
• Report security incidents to the appropriate authorities.

Skills

Communication skills

Night shift readiness

Education

Graduate

Tools

MS Office Suite

Job description

Job Family: EBO Accounts Receivable (India) Travel Required: None Clearance Required: None

What You Will Do

• Initiate calls requesting status of claims in queue.
• Contact insurance companies for further explanation of denials and underpayments.
• Take appropriate action on claims to guarantee resolution.
• Ensure accurate and timely follow-up where required.
• Document actions taken in claims billing summary notes.
• To prioritize the pending claims for calling from the aging basket.
• To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets.
• Shall report incidents related to security of information to concerned authorities.

What You Will Need

• Must be a Graduate
• Good Communication skill (read and writing).
• Ready to work in Night Shifts.

What Would Be Nice To Have

• Experience in MS office Suite.

About Guidehouse India

At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide. Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose. We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace. Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com