Junior Associate - Accounts Receivable

Guidehouse; Thiruvananthapuram, Erode; On-site; INR 200,000 - 350,000; Full time

Benefits offered by this job

In-house physician consultations

Confidential counseling through EAP

Nutritious food options at the campus

Wellness programs and employee support

Job summary

Guidehouse India is seeking a Junior Associate (A) for the EBO Accounts Receivable team. You will initiate calls to check claim status, contact insurers for denials and underpayments, and take action to ensure timely resolution while maintaining confidentiality.

This entry-level role requires a graduate with excellent written and spoken English, readiness to work night shifts, and basic MS Office skills. Travel up to 50% is possible as part of the role.

Qualifications

• Must be a Graduate.
• Good written and verbal communication.
• Ready to work in Night Shifts.

Responsibilities

• Initiate calls requesting status of claims in queue.
• Contact insurance companies for further explanation of denials and underpayments
• Take appropriate action on claims to guarantee resolution.
• Ensure accurate and timely follow-up where required.
• Document actions taken in claims billing summary notes
• To prioritize the pending claims for calling from the aging basket
• To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Shall understand and abide by the organizations' information security policy and protect the confidentiality, integrity and availability of all information assets.
• Shall report incidents related to security of information to concerned authorities.

Skills

Good communication

Night shift

Education

Graduate

Tools

MS Office

Job description

Junior Associate (A)

Job Family : EBO Accounts Receivable (India)

Travel Required : Up to 50%

Clearance Required : None

What You Will Do

• Initiate calls requesting status of claims in queue.
• Contact insurance companies for further explanation of denials and underpayments
• Take appropriate action on claims to guarantee resolution.
• Ensure accurate and timely follow-up where required.
• Document actions taken in claims billing summary notes
• To prioritize the pending claims for calling from the aging basket
• To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Shall understand and abide by the organizations' information security policy and protect the confidentiality, integrity and availability of all information assets.
• Shall report incidents related to security of information to concerned authorities.

What You Will Need

• Must be a Graduate Good Communication skill (read and writing).
• Ready to work in Night Shifts.

What Would Be Nice To Have

• Experience in MS Office suite.

About Guidehouse India

At Guidehouse India, we're redefining what's possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide. Across our Chennai, Trivandrum, and Gurugram locations, you'll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose. We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you'll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

• We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.
• Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.
• Our comprehensive learning and development programs ensure you're continuously upskilled and ready to tackle what's next, so you can shape your own career path while contributing to meaningful, purpose driven work.

Experience Level

Entry Level