Junior Associate AR Fresher

Guidehouse; Thiruvananthapuram; On-site; INR 300,000 - 500,000; Full time

Job summary

Guidehouse India (EBO Accounts Receivable) seeks a graduate with strong communication skills to manage claim statuses, address denials, and ensure timely follow-up. Night shifts and strict adherence to confidentiality, HIPAA, and security policies are part of the role.

You will document actions in billing notes, prioritize aging claims, and coordinate with insurers to secure accurate resolutions. MS Office experience is a plus.

Qualifications

• Must be a Graduate.
• Good English read and write.
• Ready to work in Night Shifts.

Responsibilities

• Initiate calls requesting status of claims in queue
• Contact insurance companies for explanations of denials and underpayments
• Take appropriate action on claims to guarantee resolution
• Ensure accurate and timely follow-up where required
• Document actions taken in claims billing summary notes
• Prioritize pending claims from aging basket and call per confidentiality and HIPAA rules
• Work on denials, rejections, LOA's to accounts and make required corrections to claims
• Protect confidentiality, integrity and availability of information assets per policy
• Report incidents related to information security to authorities

Skills

Communication skills

Night shift readiness

Education

Graduate

Tools

MS Office

Job description

Job Description

Job Family: EBO Accounts Receivable (India)

Travel Required: Up to 50%

Clearance Required: None

What You Will Do

• Initiate calls requesting status of claims in queue
• Contact insurance companies for further explanation of denials and underpayments
• Take appropriate action on claims to guarantee resolution
• Ensure accurate and timely follow-up where required
• Document actions taken in claims billing summary notes
• To prioritize the pending claims for calling from the aging basket To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets
• Shall report incidents related to security of information to concerned authorities

What You Will Need

• Must be a Graduate
• Good Communication skill (read and writing)
• Ready to work in Night Shifts

What Would Be Nice To Have

• Experience in MS Office suite

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.