Associate - Accounts Receivable

Guidehouse; Chennai; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

In house physician consultations

Nutritious food options at the workpl.

Confidential counseling through EAP

Wellness offerings

Learning and development programs

Job summary

Guidehouse India is hiring for Associate AR in the EBO Accounts Receivable team. The role involves identifying NOA accounts, submitting notifications through payer portals and other channels, initiating authorizations, and documenting all references in the system.

Qualified graduates with 1+ year US Healthcare AR experience, strong English, and a willingness to work night shifts are preferred. Proficiency in MS Office is a plus and adherence to HIPAA/confidentiality is mandatory.

Qualifications

• Must be a Graduate.
• Must have 1+ yrs of experience in US Healthcare AR.
• Strong English spoken communication, reading and writing.
• Willingness to work night shifts.
• Typing speeds of 25 WPM or above.
• Ability to handle payer communication channels (portals, EDI, fax, calls).
• Detail understanding and documentation of AR follow-up and denial management processes (NOA skills preferred).

Responsibilities

• Identify inpatient/observation accounts requiring NOA.
• Submit notifications via payer portals, EDI, fax, or calls.
• Initiate non-clinical authorizations where applicable.
• Document reference / authorization numbers in the system.
• Track status and follow up on pending/rejected submissions.
• Ensure compliance with payer timeliness requirements.
• Maintain accurate documentation in system notes/billing summaries.
• Prioritize pending claims for outreach per confidentiality rules.
• Work on denials, rejections, LOAs and make required corrections to claims.
• Adhere to information security policies and report incidents.

Skills

English communication

Typing 25 WPM

Night shift

Payer communications

Education

Graduate

Tools

MS Office Suite

Job description

Associate AR Job Family : EBO Accounts Receivable (India) Travel Required : None Clearance Required : None

What You Will Do

• Identify inpatient/observation accounts requiring NOA (Notification of Admission)
• Submit notifications via payer portals, EDI, fax, or calls
• Initiate non-clinical authorizations where applicable
• Document reference / authorization numbers in the system
• Track status and perform timely follow-up on pending / rejected submissions
• Ensure compliance with payer timeliness requirements
• Maintain accurate documentation in system notes / billing summary
• To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims
• Shall understand and abide by the organizations' information security policy and protect the confidentiality, integrity and availability of all information assets
• Shall report incidents related to security of information to concerned authorities

What You Will Need

• Must be a Graduate
• Must have 1 + yrs of experience in US Healthcare stream in AR
• Strong English spoken communication skills and also required reading and writing
• Willingness to work night shifts
• Typing speeds of 25 WPM or above
• Ability to handle payer communication channels (portals, EDI, fax, calls)
• Detail understanding and documentation of AR follow-up and denial management processes (Preferred NOA skills)

What Would Be Nice To Have

• Experience in MS Office Suite

About Guidehouse India

At Guidehouse India, we're redefining what's possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide. Across our Chennai, Trivandrum, and Gurugram locations, you'll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose. We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you'll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

• competitive compensation
• comprehensive benefits package
• in house physician consultations
• nutritious food options at the workplace
• confidential counseling through our Employee Assistance Program
• other wellness focused offerings that support your overall well being
• comprehensive learning and development programs

Experience Level Mid Level