Jr Process Analyst - Customer Service

WM Logistics; Indore District; On-site; INR 180,000 - 240,000; Full time

Job summary

WM Logistics is seeking a candidate to learn and perform basic tasks within the audit/accounting processes. The role emphasizes following training schedules, achieving certifications, and maintaining productive relations with internal customers.

Qualifications include a Bachelor's degree in any stream; a Master's or postgraduate qualification is preferred. Candidates with excellent communication and analytical skills, even with no experience (0-6 months), are welcome to apply.

Qualifications

• Bachelor's degree in any stream or equivalent required.
• Masters degree or postgraduate preferred.
• No experience or 0–6 months in Audit/Accounts/Finance is acceptable.
• Excellent communication and analytical skills desirable even with no experience.

Responsibilities

• Learn and perform basic level tasks related to the process or business.
• Follow designated training and achieve certification at each level.
• Maintain professional relations and communications with internal customers.
• Follow standard procedures and adopt new ones into daily routine.
• Meet or exceed productivity requirements.
• Resolve problem invoices with urgency.
• Return or resolve quality control issues in problem queues.
• Assist with other duties as assigned by supervisor/manager.

Skills

Communication skills

Analytical skills

Education

Bachelor's degree

Master's degree

Job description

I. Job Summary

To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.

II. Essential Duties and Responsibilities

• Understands business fundamentals and standard operating procedures
• Follow designated training schedule, ensure successful certification at every defined level.
• Maintains professional and productive relations and communications with internal customers.
• Follows standard procedures and introduces all new procedures into daily routine.
• Meets or exceeds individual productivity requirements.
• Resolves problem invoices with the highest degree of urgency.
• Returns or resolves quality control issues in problem queues.
• Other duties may be assigned as needed by supervisor / manager.

III. Qualifications

A. Required Qualifications

• Bachelors Degree Bachelor s degree in any stream or any equivalent degree

B. Preferred Qualifications

• Masters Degree Master s Degree or Post-Graduation
• No experience 0-6 months of prior relevant experience in the field of Audit, Accounts Finance.
• Experience on the similar kind of process will have an additional advantage.

Candidates with excellent communication / analytical skills without any experience may be considered

If this sounds like the opportunity that you have been looking for, please click Apply.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.