Jr Ecom-Operations

Intellectual Capital HR Consulting Pvt. Ltd.; Khordha; On-site; INR 300,000 - 540,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. is seeking an Operations Executive (Q-Commerce Focus) to manage real-time inventory across major platforms like Blinkit, Zepto, and Instamart. The role bridges physical logistics with digital storefronts to ensure live, accurate listings and competitive pricing.

You will monitor stock levels, update fulfillments, and coordinate with suppliers and warehouses in a fast-paced environment to meet SLAs and improve delivery speed.

Qualifications

• Ability to handle large sets of inventory data and extract actionable insights.
• Familiarity with backend dashboards of major Quick Commerce or E-commerce platforms.
• Attention to detail in product listings and creative assets; errors impact sales.
• Comfortable updating pricing and inventory multiple times a day in a high-pressure environment.

Responsibilities

• Logistics & Operations: Assist the Operations Manager in daily logistics and coordinate movement of goods between suppliers and dark stores/warehouses.
• Inventory Management: Monitor real-time stock across Q-Commerce platforms; track fulfillment rates and pick-up speeds to meet SLAs.
• Digital Storefront & QC: Audit product listings for accuracy; coordinate with design for images and banners; track pricing for market parity.

Skills

Analytical mindset

Platform expertise

Attention to detail

Agility

Microsoft Excel

Tools

Project management tools

Job description

Role & responsibilities

Job Description: Operations Executive (Quick Commerce Focus)

We are looking for a detail-oriented and proactive Operations Executive to join our team, specifically focusing on the fast-paced Quick Commerce (Q-Commerce) vertical. This role is at the heart of our digital storefront, ensuring that our inventory is live, accurate, and competitively positioned to meet the demands of instant delivery.

You will bridge the gap between physical logistics and digital marketplace management, ensuring that \"what the customer sees\" matches \"what we have\" in real-time.

Key Responsibilities

1. Logistics & Operations Support

• Daily Workflow: Assist the Operations Manager in coordinating daily logistics, ensuring smooth movement of goods between suppliers and dark stores/warehouses.


• Problem Solving: Identify and resolve bottlenecks in the supply chain to maintain high delivery speed and service standards.

2. Quick Commerce Inventory Management

• Real-time Monitoring: Maintain hyper-accurate inventory levels across all Q-Com platforms (e.g., Blinkit, Zepto, Instamart) to prevent \"Out of Stock\" (OOS) scenarios.


• Fulfillment Tracking: Monitor order fulfillment rates and pick-up speeds to ensure we are meeting platform-specific SLAs.


• Benchmarking: Track and report on \"benchmark levels\" (safety stock and reorder points) to ensure high-demand items are never depleted.

3. Digital Storefront & Catalog Quality Control (QC)

• Listing Accuracy: Perform regular audits (QC) of all product listings to ensure descriptions, categories, and technical specs are 100% accurate.


• Creative Updates: Coordinate with the design team to update product images and marketing banners, ensuring the digital \"shelf\" looks premium and current.


• Competitive Pricing: Conduct daily price tracking against key competitors and suggest real-time adjustments to maintain market competitiveness.

Required Skills & Qualifications

• Analytical Mindset: Ability to handle large sets of inventory data and extract actionable insights.


• Platform Expertise: Familiarity with the backend dashboards of major Quick Commerce or E-commerce platforms.


• Attention to Detail: A \"perfectionist\" approach to product listings and creative assetserrors here directly impact sales.


• Agility: Comfortable working in a high-pressure environment where pricing and inventory need to be updated multiple times a day.


• Software: Proficient in Microsoft Excel (VLOOKUPs, Pivot Tables) and basic project management tools.

Performance Indicators (KPIs)

• OOS Rate: Minimizing the percentage of time top-selling items are out of stock.


• Listing Health: 100% accuracy in descriptions and high-quality creative compliance.


• Price Parity: Maintaining competitive pricing benchmarks relative to the top 3 market competitors.