International Customers service Jobs

WSNE Consulting Pvt. Ltd.

Gurugram District, New Delhi

Sur place

INR 210 000 - 350 000

Plein temps

Il y a 12 jours

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Avantages offerts par ce poste

Lucrative incentives
Night shifts
24x7 shifts
5 days working
Roster Off
Both side transport facility.

Résumé du poste

WSNE Consulting Pvt. Ltd. in Gurugram is looking for Customer Service Executives to engage with international clients, explain products, and ensure a seamless customer experience. The role emphasizes strong communication, problem-solving, and building long-term relationships.

Responsibilities include handling calls, emails, and chats, following up with customers, and resolving queries. Rotational/night shifts are part of the job, with 5-day weeks and transport facilities offered.

Qualifications

  • Graduate candidates may apply.
  • Excellent verbal and written communication in English.
  • Strong problem-solving and interpersonal skills.
  • Ability to work in rotational/night shifts.
  • Basic computer knowledge.

Responsabilités

  • Engage with customers via calls, emails, and chats.
  • Explain products and services effectively to clients.
  • Maintain strong follow-ups and ensure high customer satisfaction.
  • Handle objections, resolve queries, and build long-term client relationships.

Connaissances

English communication
Problem solving
Interpersonal skills
Night shift ability

Formation

Graduate

Description du poste

Job description
Job Summary :

We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities
  • Engage with customers via calls, emails, and chats.
  • Explain products and services effectively to clients.
  • Maintain strong follow-ups and ensure high customer satisfaction.
  • Handle objections, resolve queries, and build long-term client relationships.
Requirements:
  • Graduate can apply
  • Excellent verbal and written communication skills in English
  • Strong problem-solving and interpersonal skills
  • Ability to work in rotational shifts (including night shifts)
  • Basic computer knowledge
Salary & Benefits:
  • Salary upto 3.50 LPA
  • Lucrative incentives
  • Night Shifts
  • 24*7 Shifts
  • 5 days working
  • Roster Off
  • Both side transport facility.
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