JIRA Specialist

Qloron Technology; Nagpur District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Qloron Technology in India is seeking an experienced Jira Specialist to manage Jira, JSM, and Confluence for enterprise processes. The role emphasizes hands-on administration, workflow customization, automation, and REST API integrations.

The ideal candidate has about 5 years of experience with Atlassian tools and strong analytical and communication skills to collaborate with stakeholders across functions.

Qualifications

• Minimum 2 years of hands-on Atlassian product experience.
• Strong Jira, Jira Service Management, and Confluence expertise.
• Experience with Structure, Insight/Assets, Zephyr, and add-ons.
• Knowledge of Jira administration, workflow configuration, and automation.
• Experience with REST APIs, integrations, and development tools.
• Expertise in reporting, dashboards, and enterprise process configuration.
• Strong analytical and communication skills.

Responsibilities

• Administer, configure, and support Jira, Jira Service Management, and Confluence.
• Design and implement Jira workflows, custom issue types, forms, templates, fields, and attributes.
• Enable enterprise-level business processes using Jira and Confluence.
• Develop and maintain integrations using Jira development tools and REST APIs.
• Create and manage reports, dashboards, and reporting applications.
• Configure Jira automation rules to improve operational efficiency and reduce manual tasks.
• Troubleshoot platform issues, resolve technical challenges, and optimize Jira performance and usability.
• Collaborate with stakeholders to understand requirements and deliver customized Atlassian solutions.

Skills

Jira Administration

Workflow Configuration

Automation

Integrations

REST APIs

Reports & Dashboards

Communication Skills

Analytical Thinking

Tools

Jira

Jira Service Management

Confluence

Structure

Insight/Assets

Zephyr

REST APIs

Job description

JOB ID: QT-MAP-10-755

We are looking for an experienced Jira Specialist with strong hands-on expertise in the Atlassian product suite, including Jira, Jira Service Management (JSM), Confluence, and third-party add-ons. The ideal candidate should have experience in Jira administration, workflow customization, automation, integrations, reporting, and REST API services to support enterprise-level business processes.

Key Responsibilities

• Administer, configure, and support Jira, Jira Service Management, and Confluence.
• Configure and manage third-party add-ons such as Structure, Insight (Assets), and Zephyr.
• Design and implement Jira workflows, custom issue types, forms, templates, fields, and attributes.
• Enable enterprise-level business processes using Jira and Confluence.
• Develop and maintain integrations using Jira development tools and REST APIs.
• Create and manage reports, dashboards, and reporting applications.
• Configure Jira automation rules to improve operational efficiency and reduce manual tasks.
• Troubleshoot platform issues, resolve technical challenges, and optimize Jira performance and usability.
• Collaborate with stakeholders to understand requirements and deliver customized Atlassian solutions.

Required Skills

• Minimum 2 years of hands-on experience with the Atlassian product suite.
• Strong expertise in Jira, Jira Service Management, and Confluence.
• Experience with Structure, Insight/Assets, Zephyr, and other Jira add-ons.
• Knowledge of Jira administration, workflow configuration, and automation.
• Experience with Jira REST APIs, integrations, and development tools.
• Expertise in reporting, dashboards, and enterprise process configuration.
• Strong analytical, problem-solving, and communication skills.

Target Candidate:

A Jira Specialist with approximately 5 years of overall experience and strong hands-on expertise in Atlassian administration, customization, integrations, and automation.