Atlassian, Jira (Immediate Joiners)

Infosys; Pune District, Mumbai, Bengaluru; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Infosys in Pune is seeking an experienced Atlassian Jira Administrator/Consultant with 5-12 years of hands-on experience in managing, configuring, and supporting Atlassian tools. You will excel in Jira Administration, workflow customization, issue management, user administration, and enterprise integrations.

Key responsibilities include administering Jira Software, Jira Service Management and Confluence, configuring custom workflows, managing projects, dashboards and permissions, and integrating

Qualifications

• 5–12 years’ experience managing, configuring and supporting Atlassian tools.
• Strong Jira Administration expertise, workflow customization and user management.
• Experience with enterprise integrations and application collaboration.

Responsibilities

• Administer and maintain Jira Software, Jira Service Management and Confluence.
• Configure workflows, screens, issue types, fields, schemes and permissions.
• Manage Jira projects, boards, dashboards and reporting requirements.
• Perform user management, access control and role-based permissions.
• Integrate Jira with Bitbucket, GitHub, Jenkins and CI/CD platforms.
• Support Jira migrations, upgrades, backups and performance optimization.
• Develop and maintain automation rules using Jira Automation.
• Collaborate with Agile teams, Scrum Masters and Project Managers.
• Troubleshoot application issues and provide end-user support.
• Create technical documentation and best practices.

Skills

Jira Admin

Jira Software

Jira Service Management

Confluence Admin

Agile (Scrum/Kanban)

Workflow customization

Automation

SQL & scripting

Troubleshooting

Stakeholder management

Tools

Jira

Confluence

Bitbucket

GitHub

Jenkins

CI/CD

Job description

Job Description: Atlassian Jira Administrator/Support Engineer (Immediate Joiners)

Position 1: Atlassian Jira Administrator / Consultant

Experience: 5-12 Years
Notice Period: Immediate Joiners Preferred

Job Summary

We are looking for an experienced Atlassian Jira Administrator/Consultant with 5-12 years of experience in managing, configuring, and supporting Atlassian tools. The ideal candidate should have strong expertise in Jira Administration, workflow customization, issue management, user administration, and integration with enterprise applications.

Key Responsibilities

• Administer and maintain Jira Software, Jira Service Management (JSM), and Confluence platforms.
• Configure custom workflows, screens, issue types, fields, schemes, and permissions.
• Manage Jira projects, boards, dashboards, and reporting requirements.
• Perform user management, access control, and role-based permissions.
• Integrate Jira with third-party tools such as Bitbucket, GitHub, Jenkins, and CI/CD platforms.
• Support Jira migration, upgrades, backup, and performance optimization activities.
• Develop and maintain automation rules using Jira Automation.
• Work closely with Agile teams, Scrum Masters, and Project Managers.
• Troubleshoot application issues and provide end-user support.
• Create technical documentation and best practice guidelines.

Required Skills

• Strong hands-on experience with Atlassian Jira Administration.
• Experience in Jira Software and Jira Service Management.
• Knowledge of Confluence administration.
• Understanding of Agile, Scrum, and Kanban methodologies.
• Experience with workflow customization and automation.
• SQL knowledge and scripting experience are preferred.
• Good troubleshooting and stakeholder management skills.

Preferred Skills

• Atlassian Certified Professional certifications.
• Experience in enterprise-level Jira implementations.
• Knowledge of REST APIs and integrations.
• Exposure to Data Center and Cloud migrations.