Jio Centre Manager

Jio; West Bengal; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Reliance Jio in West Bengal is seeking a Centre Manager with 12-15 years in telecom to lead the Jio Center. The role focuses on driving sales, optimizing costs, ensuring smooth operations, and maintaining statutory compliance.

You will liaise with channel partners, develop customer retention plans, and coach the center team for peak performance. The ideal candidate holds a graduation and preferably an MBA, with strong leadership and strategic execution abilities to drive growth in the ROWB

Qualifications

• 12–15 years of telecom experience required.
• Graduation in any discipline; MBA preferred for advanced roles.
• Mentioned education and experience align with Centre Manager duties.

Responsibilities

• Drive sales and customer acquisition targets for the Jio Center.
• Optimize cost and productivity of the Jio Center.
• Ensure seamless operation and administration of the Jio Center.
• Ensure adherence to statutory compliances and commercial control.
• Obtain permissions required for project execution.
• Coordinate with channel partners to boost productivity.
• Provide action plans for customer retention and feedback.
• Coach and motivate center team members.

Skills

Sales target

Team management

Channel liaison

Cost optimization

Customer retention

Education

Graduation

Post-Graduation

MBA preferred

Job description

We at Reliance Jio are currently hiring for Jio Centre Manager for West Bengal (ROWB Circle).

The eligible candidate should meet the following parameters

• 12-15 years of experience (majorly in Telecom Industry
• Education: Graduation degree in any discipline, Post-Graduation, MBA preferred

Major Job Responsibilities:

1. Responsible to ensure sales and customer acquisition target

2. Optimize cost and productivity of Jio Center

3. Ensure seamless operation and administration of Jio Center

4. Ensure adherence to statutory compliances and commercial control

5. Obtain permissions required for project executive

6. Liaison with channel partners to enhance productivity

7. Provide action plan for customer retention and feedback

8. Manage, coach and motivate team members