Jewelry Consultant

D&C Fine Jewellery; Thrissur; Presencial; INR 260.000 - 420.000; Jornada completa

Descripción de la vacante

D&C Fine Jewellery in Thrissur seeks a polished Jewellery Consultant/Curator to understand client preferences and guide meaningful selections with confidence. You will deliver personalised service in the showroom and private lounge.

The role requires strong communication in Malayalam and English, plus a willingness to expand knowledge in gemology and jewellery craftsmanship. Excellent relationship-based selling is essential for success.

Formación

• 2–5 years in fine jewellery or luxury retail experience.
• Fluent in Malayalam and English; Hindi or other languages are a plus.
• Willingness to undertake further training in gemology/jewellery knowledge.

Responsabilidades

• Deliver a welcoming, personalised showroom and private lounge experience.
• Curate jewellery selections for various occasions including weddings and gifting.
• Explain diamond quality, certification, metals, craftsmanship, pricing and care accurately.
• Advise clients on styling, collection coordination and bespoke options.
• Manage enquiries, appointments and follow-ups across showroom, WhatsApp and online channels.
• Build and maintain client relationships, preferences and purchase history in CRM.

Conocimientos

Client advisory

Multilingual communication

CRM tools

Relationship-based selling

Visual merchandising

Educación

Gemmology qualification

Herramientas

CRM software

Descripción del empleo

The role

We seek an articulate, service-minded Jewellery Consultant / Curator who can understand each client’s preferences and help them select meaningful jewellery with confidence.

Key responsibilities

• Deliver a welcoming, personalised experience in the showroom and private lounge.
• Curate jewellery selections for everyday wear, weddings, gifting and special occasions.
• Explain natural-diamond quality, certification, precious metals, craftsmanship, pricing and care accurately.
• Advise clients on styling, collection coordination and bespoke options.
• Manage enquiries, appointments and follow-ups across the showroom, WhatsApp and online channels.
• Build client relationships and maintain accurate preferences, purchase history and follow-ups in the CRM.
• Achieve agreed sales and client-retention targets while maintaining transparent, professional service.
• Coordinate custom orders, delivery timelines and after-sales support.
• Support visual merchandising, stock accuracy and secure jewellery handling.

Candidate profile

• Preferably 2–5 years of experience in fine jewellery, luxury retail or premium client advisory.
• Strong communication skills in Malayalam and English; Hindi or other languages are an advantage.
• Good knowledge of diamonds and jewellery, with a willingness to undertake further training.
• A refined sense of style, attention to detail and confidence in personal consultations.
• Comfortable with CRM tools, digital enquiries and relationship-based selling.
• Gemmology or jewellery qualifications are an advantage.

Compensation:

Based on experience, with performance incentives.