Jewellery Consultant

Tyaani Jewellery; Jalandhar, Kolkata District, Jammu district; On-site; INR 350,000 - 650,000; Full time

Job summary

Tyaani Jewellery in Jalandhar seeks a Jewellery Consultant to deliver an exceptional in-store experience, help clients select and style pieces, and drive sales while upholding luxury brand standards.

You will welcome customers, answer questions, stay current on collections, collaborate with the team on merchandising, and ensure a smooth, customer-focused shopping journey.

Qualifications

• 1–6 years of experience in jewellery or luxury retail.
• Strong communication and interpersonal skills are essential.
• Sales-driven with a customer-first approach.
• Well-groomed, presentable and confident.
• Able to work in a fast-paced retail environment and during peak periods.

Responsibilities

• Welcome and engage customers, understanding their preferences and occasions.
• Assist customers with jewellery selection, styling, and product knowledge.
• Build and maintain long-term customer relationships to drive repeat business.
• Achieve individual and store sales targets.
• Support visual merchandising and ensure display standards are met.
• Handle customer queries, exchanges, and after-sales service professionally.
• Stay updated on product knowledge, collections, and jewellery trends.
• Follow store SOPs related to security, inventory, and operations.

Skills

Communication skills

Interpersonal skills

Sales mindset

Customer-first approach

Weekend availability

Professional appearance

Job description

Role Summary:

The Jewellery Consultant is responsible for delivering an exceptional in-store customer experience by assisting clients with jewellery selection, styling, and purchase decisions while achieving sales targets and upholding Tyaani's luxury brand standards.

Key Responsibilities:

• Welcome and engage customers, understanding their preferences and occasions
• Assist customers with jewellery selection, styling, and product knowledge
• Build and maintain long-term customer relationships to drive repeat business
• Achieve individual and store sales targets
• Support visual merchandising and ensure display standards are met
• Handle customer queries, exchanges, and after-sales service professionally
• Stay updated on product knowledge, collections, and jewellery trends
• Follow store SOPs related to security, inventory, and operations

Requirements:

• 1-6 years of experience in jewellery or luxury / premium retail
• Strong communication and interpersonal skills
• Sales-driven mindset with a customer-first approach
• Well-groomed, presentable, and confident personality
• Ability to work in a fast-paced retail environment
• Flexibility to work weekends and during festive periods