IVR Team Lead / Assistant Manager - Hyderabad

ECLAT Health Solutions; Hyderabad; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Eclat-Health-Solutions-4 is seeking an experienced professional to lead a team of IVR coders in Hyderabad. The ideal candidate will have over 8 years of experience in Vascular and Non-Vascular IVR medical coding, alongside strong leadership abilities.

This role involves managing team performance, ensuring coding accuracy, and communicating effectively with clients. A valid CPC, CCS, or CIC certification is required. Work from office arrangements apply.

Qualifications

• Minimum 8 years of total experience in Vascular and Non-Vascular IVR medical coding, with at least 2–3 years in a team leadership role.
• Must hold a valid CPC, CCS, or CIC certification.
• Strong knowledge in Vascular and Non-Vascular IVR coding.

Responsibilities

• Lead and manage a team of IVR coders and QA specialists.
• Ensure daily/weekly/monthly coding targets are met with accuracy and productivity.
• Review and audit coded charts to maintain quality and compliance.

Skills

Leadership

Vascular and Non-Vascular IVR coding

Communication Skills

Quality & Compliance

Team Management

Education

Graduate in Life Sciences or equivalent

Tools

CPC, CCS, or CIC certification

Job description

Exp: 8+ Years

Full-Time

Key Responsibilities:

• Lead and manage a team of IVR coders and QA specialists.
• Ensure daily/weekly/monthly coding targets are met with accuracy and productivity.
• Review and audit coded charts to maintain coding quality and compliance with ICD-10, CPT, and payer guidelines.
• Conduct regular feedback sessions and training for the team to improve performance.
• Handle client communication and address coding or compliance queries.
• Prepare and share team performance reports with management.
• Drive process improvements and standardization across projects.
• Participate in internal and external audits as required.

Required Skills and Qualifications:

• Experience: Minimum 8 years of total experience in Vascular and Non-Vascular IVR (Interventional Radiology) medical coding, with at least 2–3 years in a team handling / leadership role (TL or AM).
• Certification: Must hold a valid CPC, CCS, or CIC certification (AAPC or AHIMA).
• Domain Expertise: Strong knowledge in Vascular and Non-Vascular IVR coding.
• Quality & Compliance: Proven experience in maintaining coding accuracy, productivity, and adhering to compliance standards.
• Communication Skills: Excellent verbal and written communication for client interaction and team coordination.
• Work Mode: Work from Office – Hyderabad location.
• Education: Graduate in Life Sciences or equivalent (preferred).