IT Team Leader | B2B | Field

TechAid; India; On-site; INR 90,000 - 120,000; Full time

Job summary

TechAid is seeking an experienced IT Team Leader in India to guide and inspire a team of IT support engineers. The ideal candidate will possess a strong background in IT management, network setup, and troubleshooting with proven leadership skills. Responsibilities include managing service requests, providing on-site technical support, and coordinating team activities. This role offers a competitive salary and opportunities for career growth within a dynamic work environment.

Qualifications

• Proven experience in IT management or team leadership.
• Strong technical expertise in networking, infrastructure, and systems administration.
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Manage a team of IT support engineers, ensuring service requests are resolved efficiently and on time.
• Provide on-site technical support and troubleshooting for clients.
• Coordinate team schedules, training, and performance reviews.
• Collaborate with management to align IT strategies with business goals.

Job description

TechAid Consultants (OPC) Pvt. Ltd. | Full time

TechAid is a top IT service and support company mainly focused on offering dependable technology solutions for all sizes of businesses. Our mission is to improve your operations and minimize downtime by providing customized IT support, innovative technology options, as well as proactive maintenance. We highly aim to help businesses to use technology effectively and securely to reach their goals.

As an ISO 9001:2015 certified company , TechAid highly delivers top-notch IT infrastructure design by utilizing the latest technology for network setups, structured cabling, IT facility management, CCTV surveillance, as well as IT consultancy services.

Job Description

Are you anexperienced IT professional with leadership skills and a passion for drivingtechnology teams? Techaid is looking for a dynamic IT Team Leader toguide and inspire our tech experts!

Requirements

Responsibilities:

• Manage a team of IT support engineers, ensuring service requests are resolved efficiently and on time
• Follow up with clients to confirm issues are fully resolved
• Provide on-site technical support and troubleshooting for clients
• Install and configure IP Cameras, CCTV systems, and intercom (EPABX) systems
• Set up and manage Wi-Fi networks, routers, and overall network infrastructure
• Diagnose and fix issues with desktops, laptops, servers, and printers
• Perform LAN Ethernet cabling and ensure proper network configuration
• Install operating systems and manage software setups
• Troubleshoot technology problems and maintain day-to-day IT functionality
• Oversee installation, configuration, and maintenance of IT infrastructure
• Provide hands-on support and troubleshooting when needed
• Coordinate team schedules, training, and performance reviews
• Collaborate with management to align IT strategies with business goals

Requirements:

• Proven experience in IT management or team leadership.
• Strong technical expertise in networking, infrastructure, and systems administration.
• Excellent communication, leadership, and problem-solving skills
• Ability to manage multiple projects and meet deadlines
• A customer-focused mind-set with a passion for innovation
• Proven experience in team leadership within IT support
• Strong technical skills in network setup, IP cameras, CCTV, EPABX, and more
• Ability to manage multiple tasks and ensure timely follow-ups with clients.
• Excellent communication and organizational skills.
• Expertise in TCP/IP networking and printer setup.
  
• Career growth opportunities within the organization.
  
• Competitive salary commensurate with experience.
  
• Attractive performance-based incentives.