IT Team Leader | B2B | Field

TechAid Consultants (OPC) Pvt. Ltd.; Dehradun; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Job summary

TechAid Consultants (OPC) Pvt. Ltd. is seeking an IT Team Leader to guide a team of IT support engineers and drive technology initiatives. The role focuses on on-site support, CCTV/IP camera installations, and robust network setup to ensure reliable operations for clients.

The ideal candidate will have strong leadership, excellent communication, and proven experience in IT infrastructure and service delivery, with the ability to manage multiple projects and meet tight deadlines.

Qualifications

• Experience leading IT support teams in a corporate setting.
• Strong networking, infrastructure and systems administration expertise.
• Excellent communication and leadership abilities.
• Ability to manage multiple projects and meet deadlines.
• Customer-focused mindset with a drive for innovation.
• Proven leadership within IT support and service delivery.
• Technical skills in network setup, IP cameras, CCTV, EPABX, and more.
• Ability to coordinate team schedules and performance reviews.

Responsibilities

• Manage a team of IT support engineers, ensuring requests are resolved promptly.
• Follow up with clients to confirm issues are fully resolved.
• Provide on-site technical support and troubleshooting for clients.
• Install and configure IP cameras, CCTV, and intercom systems.
• Set up and manage Wi-Fi networks, routers, and overall infrastructure.
• Diagnose and fix issues with desktops, laptops, servers, and printers.
• Perform LAN Ethernet cabling and ensure proper network configuration.
• Install operating systems and manage software setups.
• Troubleshoot technology problems and maintain day-to-day IT functionality.
• Oversee installation, configuration, and maintenance of IT infrastructure.
• Coordinate team schedules, training, and performance reviews.
• Collaborate with management to align IT strategies with business goals.

Skills

IT leadership

Networking

Infrastructure

Systems admin

Communication skills

Problem-solving

Project management

Customer-focused

Team collaboration

Tools

IP cameras

CCTV systems

EPABX systems

Wi‑Fi networks

Job description

TechAid Consultants (OPC) Pvt. Ltd. | Full time

TechAid is a top IT service and support company mainly focused on offering dependable technology solutions for all sizes of businesses. Our mission is to improve your operations and minimize downtime by providing customized IT support, innovative technology options, as well as proactive maintenance. We highly aim to help businesses to use technology effectively and securely to reach their goals.

As an ISO 9001:2015 certified company , TechAid highly delivers top-notch IT infrastructure design by utilizing the latest technology for network setups, structured cabling, IT facility management, CCTV surveillance, as well as IT consultancy services.

Job Description

Are you anexperienced IT professional with leadership skills and a passion for drivingtechnology teams? Techaid is looking for a dynamic IT Team Leader toguide and inspire our tech experts!

Requirements

Responsibilities

• Manage a team of IT support engineers, ensuring service requests are resolved efficiently and on time
• Follow up with clients to confirm issues are fully resolved
• Provide on-site technical support and troubleshooting for clients
• Install and configure IP Cameras, CCTV systems, and intercom (EPABX) systems
• Set up and manage Wi-Fi networks, routers, and overall network infrastructure
• Diagnose and fix issues with desktops, laptops, servers, and printers
• Perform LAN Ethernet cabling and ensure proper network configuration
• Install operating systems and manage software setups
• Troubleshoot technology problems and maintain day-to-day IT functionality
• Oversee installation, configuration, and maintenance of IT infrastructure
• Provide hands-on support and troubleshooting when needed
• Coordinate team schedules, training, and performance reviews
• Collaborate with management to align IT strategies with business goals

• Proven experience in IT management or team leadership.
• Strong technical expertise in networking, infrastructure, and systems administration.
• Excellent communication, leadership, and problem-solving skills
• Ability to manage multiple projects and meet deadlines
• A customer-focused mind-set with a passion for innovation
• Proven experience in team leadership within IT support
• Strong technical skills in network setup, IP cameras, CCTV, EPABX, and more
• Ability to manage multiple tasks and ensure timely follow-ups with clients.
• Excellent communication and organizational skills.
• Expertise in TCP/IP networking and printer setup.
  
• Career growth opportunities within the organization.
  
• Competitive salary commensurate with experience.
  
• Attractive performance-based incentives.