IT Support Engineer | B2B | Field

TechAid; Dehradun; On-site; INR 223,200 - 390,600; Full time

Benefits offered by this job

Career growth opportunities

Competitive salary

Performance-based incentives

Job summary

TechAid is seeking an IT Support Engineer in Dehradun, Uttarakhand, to provide on-site technical support and troubleshoot client issues. Responsibilities include installing IP cameras, managing network infrastructure, and diagnosing hardware/software problems. The ideal candidate should possess strong networking knowledge and problem-solving skills, with a willingness to travel. TechAid offers competitive salaries and career growth opportunities.

Qualifications

• Willingness to travel for on-site client support.
• Strong problem-solving skills with attention to detail.
• Knowledge of networking, hardware, and software troubleshooting.

Responsibilities

• Provide on-site technical support and troubleshooting for clients.
• Installing and configuring IP Cameras and CCTV Systems.
• Set up and manage Wi-Fi, routers, and network infrastructure.
• Diagnose and resolve desktop, laptop, and server issues.
• Perform LAN Ethernet cabling.
• Managing day-to-day IT issues with efficiency.

Skills

Networking knowledge

Hardware troubleshooting

Software troubleshooting

Problem-solving skills

Attention to detail

TCP/IP Networking

Tools

CCTV Systems

IP Cameras

EPABX/Intercom Systems

Routers

Job description

TechAid Consultants (OPC) Pvt. Ltd. | Full time

Company Overview

TechAid is a top IT service and support company mainly focused on offering dependable technology solutions for all sizes of businesses. Our mission is to improve your operations and minimize downtime by providing customized IT support, innovative technology options, as well as proactive maintenance. We highly aim to help businesses to use technology effectively and securely to reach their goals. As an ISO 9001:2015 certified company, TechAid highly delivers top-notch IT infrastructure design by utilizing the latest technology for network setups, structured cabling, IT facility management, CCTV surveillance, as well as IT consultancy services.

Job Description

We are looking for a field support engineer / Technician to deliver the desired customer service experience in 24 x 7 x 365. The goal is to drive service success that improves customer satisfaction, maximises customer retention, and increases profitability in the field of IT services. Are you a skilled IT professional who loves solving technical challenges on-site? Join the Techaid team as an IT Support Engineer!

Responsibilities

• Provide on-site technical support and troubleshooting for clients.
• Installing and configuring IP Cameras and CCTV Systems.
• Set up and manage Wi-Fi, routers, and network infrastructure.
• Diagnose and resolve desktop, laptop, and server issues.
• Perform LAN Ethernet cabling, CCTV & IP camera installations.
• Installing Operating System.
• Expertise in EPABX/Intercom Systems.
• In-depth knowledge of TCP/IP Networking.
• Printer Setup and Sharing across networks.
• Troubleshoot technology issues.
• LAN Ethernet Cabling & Network Configuration.
• Managing day-to-day IT issues with efficiency.

Requirements

• Knowledge of networking, hardware, and software troubleshooting.
• Strong problem-solving skills with attention to detail.
• Willingness to travel for on-site client support.
• Career growth opportunities within the organization.
• Competitive salary commensurate with experience.
• Attractive performance-based incentives.