IT Support Engineer | B2B | Field

TechAid Consultants (OPC) Pvt. Ltd.; Dehradun; Vor Ort; INR 300.000 - 420.000; Vollzeit

Zusammenfassung

TechAid Consultants (OPC) Pvt. Ltd. is seeking an IT Support Engineer to deliver on-site IT services and resolve complex technical issues across client sites. The role covers CCTV/IP camera installations, network setup, printer sharing, and IT infrastructure maintenance.

The ideal candidate should have strong troubleshooting skills, experience with EPABX/Intercom systems, and be willing to travel to client locations to ensure high-quality service and customer satisfaction.

Qualifikationen

• Experience in on-site IT support and troubleshooting.
• Knowledge of networking hardware and software troubleshooting.
• Willingness to travel for on-site client support.

Aufgaben

• Provide on-site technical support and troubleshooting for clients.
• Installing and configuring IP Cameras and CCTV Systems.
• Set up and manage Wi-Fi, routers, and network infrastructure.
• Diagnose and resolve desktop, laptop, and server issues.
• Perform LAN Ethernet cabling, CCTV & IP camera installations.
• Installing Operating System.
• Expertise in EPABX/Intercom Systems.
• In-depth knowledge of TCP/IP Networking.
• Printer Setup and Sharing across networks.
• Troubleshoot technology issues.
• LAN Ethernet Cabling & Network Configuration.

Kenntnisse

Networking

Hardware troubleshooting

Software troubleshooting

Customer service

Tools

IP Cameras

CCTV Systems

EPABX/Intercom

TCP/IP Networking

Wi‑Fi Setup

LAN Cabling

Jobbeschreibung

TechAid Consultants (OPC) Pvt. Ltd. | Full time

TechAid is a top IT service and support company mainly focused on offering dependable technology solutions for all sizes of businesses. Our mission is to improve your operations and minimize downtime by providing customized IT support, innovative technology options, as well as proactive maintenance. We highly aim to help businesses to use technology effectively and securely to reach their goals.

As an ISO 9001:2015 certified company , TechAid highly delivers top-notch IT infrastructure design by utilizing the latest technology for network setups, structured cabling, IT facility management, CCTV surveillance, as well as IT consultancy services.

Job Description

We are looking for aField support engineer / Technician to deliver the desired customer service,experience in 24 x 7 x 365. The goal is to drive service success that improvescustomer satisfaction, maximises customer retention, and increasesprofitability in the field of IT services.

Are you a skilled ITprofessional who loves solving technical challenges on-site? Join the Techaidteam as an IT Support Engineer!

Requirements

Role & responsibilities:

• Provide on-site technical support and troubleshooting for clients.
• Installing and configuring IP Cameras and CCTV Systems.
• Set up and manage Wi-Fi, routers, and network infrastructure.
• Diagnose and resolve desktop, laptop, and server issues.
• Perform LAN Ethernet cabling, CCTV & IP camera installations.
• Installing Operating System.
• Expertise in EPABX/Intercom Systems.
• In-depth knowledge of TCP/IP Networking.
• Printer Setup and Sharing across networks.
• Troubleshoot technology issues.
• LAN Ethernet Cabling & Network Configuration.
• Managing day-to-day IT issues with efficiency.

Requirements :

• Knowledge of networking, hardware, and software troubleshooting.
• Strong problem-solving skills with attention to detail.
• Willingness to travel for on-site client support.
• Career growth opportunities within the organization.
  
• Competitive salary commensurate with experience.
  
• Attractive performance-based incentives.