IT Support Technician

Konverge Technologies; Thane; Presencial; INR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Konverge Technologies in the Mumbai region seeks an IT Support Technician for an entry-level role suited to IT freshers starting their careers in tech. You will provide technical assistance for computer systems, hardware and software, gaining hands-on experience.

You will respond to user inquiries, assist with installation and maintenance of systems and networks, troubleshoot issues, document resolutions, and collaborate with the team to improve IT processes and user experience.

Formación

• Basic understanding of hardware components and networking concepts.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills to interact with users effectively.
• Ability to work independently and as part of a team.

Responsabilidades

• Respond to user inquiries and provide technical support for hardware and networking issues.
• Assist in the installation, configuration, and maintenance of computer systems and networks.
• Troubleshoot and resolve technical problems in a timely manner.
• Maintain documentation of support requests and resolutions.
• Collaborate with team members to improve IT processes and user experience.

Conocimientos

Hardware basics

Networking concepts

Problem solving

Communication

Teamwork

Descripción del empleo

We are seeking an IT Support Technician to join our team in the Mumbai Region, Maharashtra. This entry‑level position is ideal for IT freshers who are eager to start their careers in the technology sector. The IT Support Technician will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role is perfect for individuals looking to gain hands‑on experience in IT support and develop their skills in a dynamic environment.

Key Responsibilities:

• Respond to user inquiries and provide technical support for hardware and networking issues.
• Assist in the installation, configuration, and maintenance of computer systems and networks.
• Troubleshoot and resolve technical problems in a timely manner.
• Maintain documentation of support requests and resolutions.
• Collaborate with team members to improve IT processes and user experience.

Required Skills:

• Basic understanding of hardware components and networking concepts.
• Strong problem‑solving skills and attention to detail.
• Excellent communication skills to interact with users effectively.
• Ability to work independently and as part of a team.

If you are passionate about technology and eager to learn, we encourage you to apply.