IT Support Specialist

Chaosology; Kannur; On-site; INR 300,000 - 600,000; Full time

Job summary

Chaosology Technologies Private Limited is seeking an IT Support Specialist to manage and troubleshoot our computer systems, networks, and software applications. The role supports staff across administrative and online instructional operations, ensuring minimal downtime.

The ideal candidate has 1–3 years of hands-on technical support experience and proficiency with Windows OS, LAN/Wi‑Fi, AD, and software installations; CCNA/CompTIA A+ certifications are a plus.

Qualifications

• Diploma or Bachelor’s degree in Computer Science, IT, or related field.
• 1–3 years of hands‑on technical support, desktop support, or system administration experience.
• Proficiency with Windows OS, LAN/Wi‑Fi configuration, basic hardware repair, and active directory/software installations.

Responsibilities

• Diagnose and resolve daily hardware, software, network, and peripheral issues for staff.
• Set up, configure, and deploy desktop computers, laptops, printers, routers, and peripheral gear.
• Manage user access, email accounts, system permissions, and software licensing.
• Monitor internet stability, perform routine system updates, and ensure operational cybersecurity.
• Provide technical assistance for online virtual classrooms and conferencing tools (Zoom, Google Meet, MS Teams).
• Maintain an organized inventory of technical assets and hardware equipment.

Skills

Windows OS

LAN/Wi‑Fi

Active Directory

Hardware troubleshooting

Software installations

Customer support

Education

Diploma in Computer Science

Bachelor’s degree in IT/CS

Tools

Zoom

Google Meet

MS Teams

Job description

Chaosology Technologies Private Limited | Full time

IT Support Specialist

palayamkott, India | Posted on 10/05/2026

We are looking for an IT Support Specialist to manage, maintain, and troubleshoot our organization's computer systems, networks, and software applications. The ideal candidate will provide prompt technical assistance to staff across both administrative and online instructional operations, ensuring minimal technical downtime.

Key Responsibilities

• Diagnose and resolve daily hardware, software, network, and peripheral issues for staff.
• Set up, configure, and deploy desktop computers, laptops, printers, routers, and peripheral gear.
• Manage user access, email accounts, system permissions, and software licensing.
• Monitor internet stability, perform routine system updates, and ensure operational cybersecurity.
• Provide technical assistance for online virtual classrooms and conferencing tools (Zoom, Google Meet, MS Teams).
• Maintain an organized inventory of technical assets and hardware equipment.

Requirements

• Qualifications: Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience: 1-3 years of hands‑on technical support, desktop support, or system administration experience.
• Core Technical Skills: Proficiency with Windows OS, LAN/Wi-Fi configuration, basic hardware repair, and active directory/software installations.
• Soft Skills: Strong analytical problem-solving abilities, patience, and clear communication skills.
• Certifications: CompTIA A+, CCNA, or Microsoft Certified Desktop Support Technician certifications are a plus.