IT Support Specialist

Innocode Ventures

Hyderabad

Hybrid

INR 300,000 - 540,000

Full time

6 hours ago

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Job summary

Innocode Ventures in Hyderabad seeks a first-line IT support specialist to resolve day-to-day technical issues. The role offers a hybrid work setup with a mix of office and remote work.

You will own key deliverables, collaborate with cross-functional teams, and contribute to process improvements while supporting hiring, mentoring, or customer-facing activities as needed.

Qualifications

Experience in IT support or help desk roles.
Strong troubleshooting across hardware and software
Clear communication with non-technical users

Responsibilities

Own key deliverables for the support team in Hyderabad.
Collaborate with cross-functional stakeholders to ship high-quality outcomes.
Contribute to process improvements, documentation, and team best practices.
Support hiring, mentoring, or customer-facing activities as needed for the role.

Skills

IT Support

Troubleshooting

Help Desk

Windows

Networking

Job description

Provide first-line IT support for employees and resolve day-to-day technical issues.

Responsibilities

Own key deliverables for the support team in Hyderabad.
Collaborate with cross-functional stakeholders to ship high-quality outcomes.
Contribute to process improvements, documentation, and team best practices.
Support hiring, mentoring, or customer-facing activities as needed for the role.

Requirements