IT Solution Engineer

Vays Infotech Pvt Ltd; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Quantbot in Bengaluru, India seeks a fresher/entry level Field Support to interact with customers and field teams, understanding requirements and delivering IT infrastructure, networking, and security solutions on-site.

You will diagnose and resolve field-level technical issues with on-site support, applying basic networking knowledge and strong communication with customers.

Qualifications

• B.E./B.Tech in ECE or CSE is required or expected.
• Freshers/entry level candidates are acceptable.
• Basic networking and on-site support concepts desirable.

Responsibilities

• Interact with customers and field support teams to understand requirements and offer IT infrastructure, networking, and security solutions.
• Diagnose, troubleshoot, and resolve field-level technical issues with on-site support.

Skills

Networking basics

Routers & switches

Field troubleshooting

Communication skills

Education

B.E./B.Tech – ECE / CSE

Job description

Batch: 2024/2025/2026. Work: Field Support at Client Locations (Freshers / Entry Level)

Qualification

• B.E./B.Tech – ECE / CSE

Responsibilities

• Interact with customers and field support teams to understand requirements and offer IT infrastructure, networking, and security solutions
• Diagnose, troubleshoot, and resolve field-level technical issues with on-site support

Required Skills

• Basic knowledge of Networking (TCP/IP, LAN/WAN, DNS & DHCP)
• Basic knowledge of Routers & Switches
• Strong field troubleshooting and diagnostic skills
• Good communication and customer-handling skills